JOB TITLE: Retail Sales Operation Associate #0205
Retail â€“ Sales
PRIMARY PURPOSE OF THE JOB:
Primary responsibilities include order processing and sales reporting in support of North American Retail customers. Assists in related projects to support the Retail Sales Team.
ESSENTIAL DUTIES AND RESPONSIBLITIES
include the following:
other duties may be assigned
Ensures timely and accurate input of customer orders
Works closely with warehouse to coordinate shipments
Follows up on customer orders to ensure timely delivery
Works with accounting department on credit entries, disputes, and pending returns reporting
Maintains and updates sales and returns reports
Maintains and implements customer issue resolution
Maintains continuous process improvements working with internal and external customers
NON-ESSENTIAL JOB FUNCTIONS
Performs any directly related appropriate duties assigned by the Vice President of Retail and Director of Retail Operations.
JOB QUALIFICATION STANDARDS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree in Business Administration or equivalent degree and 2+ years or relevant business experience in supporting Sales Operations and Operations preferably in high-tech industry.
High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities
Must have ability to communicate effectively with management and employees on all levels
Demonstrated strong interpersonal skills
Ability to get along with diverse personalities, tactful, and flexible
Strong organizational and analytical skills are required
Ability to establish credibility and be decisive, while being able to recognize and support Company's preferences and priorities
Attention to detail is a high priority- must be able to demonstrate a sense of urgency commensurate with the needs of the sales department
A solid understanding or procurement and sales processes, product, and services
Ability to work independently with minimal supervision
Ability to read, analyze, and interpret general periodicals, technical journals/procedures, and financial reports, and data
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from team members, clients, customers, and the general public
Fluency in English is a must
Experienced knowledge of personal computer with mastered skills in MS Word and MS Excel
Proficiency with database applications and presentation software applications such as PowerPoint are also required
Knowledge and experience in downloading data from mainframe to PC applications
Ability to write Ad Hoc query reports
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret a variety of financial, legal, and technical information
SPECIAL WORK CONDITIONS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Office Activities - Walking, Talking, Standing, Sitting, Typing, and Hearing
The mental demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must communicate effectively and tactfully with persons on all levels, in person and on the telephone
Must be able to work in a fast-paced environment
Must have the ability to pay close attention to detail and understand written and oral instructions
Must have the ability to work well under time constraints
(Job functions are subject to change at any time)
ASUS is a leading company in the new digital era, with a broad product portfolio that includes notebooks, tablets, netbooks, motherboards, graphics cards, displays, desktop PCs, servers, wireless solutions, and networking devices. Driven by innovation and committed to quality, ASUS won 3,886 awards in 2011, and is widely credited with revolutionizing the PC industry with the Eee PCâ„¢. With a global staff of more than 10,000 ASUS ranks among BusinessWeek's InfoTech 100, and has been on the listing for 12 consecutive years. To learn more about ASUS go to usa.asus.com.
ASUS Computer International - 2 years ago