Retail Sales Representative
CellularONE - Jacksonville, TX

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Position Description

Title of Position: Retail Sales Representative

Job Classification: Non Exempt

Reports to: Retail Store Manager

Purpose of Position
To sell our products and services, service existing accounts and solve customer problems to retain the customer base.

Principal Duties and Responsibilities

  • Assist customers with purchases and evaluate customer usage patterns
  • Achieve and exceed monthly sales quota
  • Determine appropriate service plans, based upon customer needs
  • Explanation of service plan and billing for services
  • Follow the selling process as trained
  • Provide high-quality, exceptional customer service for existing customers
  • Take payments for purchases and document sale information in automated system
  • Resolve service issues
  • Tele-prospect to obtain new business
  • Drive sales through outside activities
  • Follow up on sales leads, and current customer base
  • Work effectively with the entire team to ensure customer expectations are met or exceeded at all times
  • Perform cashier/greeter duties when necessary
  • Assist in inventory management
  • Maintain work area in a neat and orderly fashion
  • Maintain confidentiality of all customer and company information
  • Any other duties as requested by management
  • Be available to work all shifts t ensure adequate coverage of store during all hours of operation
  • Follow all policies and procedures
  • Any other reasonable requests by management

Knowledge, Skills and Abilities

  • Excellent communication skills
  • Self-motivated
  • Professional
  • Exceptional customer service abilities

Education, Training and/or Minimum Qualifications

  • College Degree in related field preferred
  • Proficient in Windows, Word and Excel
  • Two years sales experienced preferred working in a quota based environment

Other Information

  • Store hours vary by location. Must be able to work nights and weekends as needed
  • Must be able to fill any opening within a 30-mile radius of residence.
  • Representative will be required to achieve a ramped up monthly sales quota.
  • Representative must successfully complete New Hire Orientation and Sales Training.

Physical and Other Requirements:
This position may require 8 to 10 hour days, flexible hours and weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Indeed - 19 months ago - save job - block
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