Retention Rep, Business Class
Time Warner Cable - Portland, ME
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 Research customers who are out of contract and proactively re-sign customer agreements.  Interact and build relationships with existing business clients to implement new service offerings focusing on upgrading customers to our various ancillary services.  Communicate with customer base establishing a positive, solid rapport to ensure customer satisfaction. Conducts proactive sales activities, including proactive needs assessment, order negotiation, and post-sale service requirements.  ...
Time Warner - 3 years ago - save job - block