The customer retention representative will provide telephone customer support in a high volume Inbound and Outbound call center. They will be responsible for reducing customer cancellations through resolution and negotiation. They will receive incoming customer calls and process customer requests, especially relating to account cancellation and will help solve customer problems directed towards saving customers' accounts. They will place outbound calls to contact customers who have requested to ...
APX Alarm Security Solutions, Inc. - 17 months ago
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