Job Purpose: A Interline Revenue Account Specialist is
responsible for reviewing, interpreting tariff and
contract pricing, determining revenue moves and
assessment of proper rates and authorities. The result
of these activities will result in timely and accurate
invoices to customers and accurate settlements between
carriers. In addition to daily job functions is the
ability to advance technology, streamline processes to
ultimately absorb more companies. This position has the
obligation adherence to and/or creation of controls to
minimize risk and protect revenue; this includes but is
not limited to correcting data and protecting integrity
of the data whenever errors are discovered, including
written process and continual automation that may
require referencing past and present processes, how the
future business will grow, and applying common sense
(ability to create reports of all the same). Individual
must be able to or exceed all internal and external
customer needs. Other responsibilities may be assigned,
as requested or required.
The principal function is to review and/or apply revenue
associated with all invoices produced including but not
limited to freight, storage, demurrage, transload,
contract switching, and various other railcar moves on a
daily, weekly, bi-weekly, and monthly basis as well as
prepare for invoicing. Ensure proper creation and entry
(either manual or automated) of all invoices for
corresponding billing periods. Maintain job process book
for the details of job duties. Enter and maintain charge
rules and charge codes within operating systems for all
current and future contracts and tariffs. To
consistently improve existing processes thinking long
term that will achieve improved customer satisfaction
and improved profitability. Individual must utilize
process controls and information technology services to
maximize the revenue and data integrity and increase
efficiencies. The work performed under the direct
supervision of the Assistant Manager of Revenue
Accounting (Invoicing) but extensive leeway is granted
for the exercise of independence and initiative.
Understand all the inner workings of each function of
the department as well as a firm understanding of other
departments that directly relate to the Invoicing
Department. Provide coverage during shifts that need
attention, including other departments. Provide training
of new hires.
Knowledge, Skills and Abilities:
An individual that has a customer focused approach in
performing all tasks successfully and must have the
1. Strong understanding of foundation principles and
ability to impress upon peers their value add.
2. Communicate with all departments and levels of
management within the organization with a strong
3. Desire to only provide reliable information and
willingness to understand information to the core of
4. Ability to work independently or as a team with a
high degree of adaptability and organizational
5. Ability to read, interpret and write documents such
as procedure manuals.
6. Ability to create reports and write professional
correspondence (internally and externally).
7. Ability to speak effectively before groups of
customers or team members of the organization.
8. Ability to add, subtract, multiply, and divide in
all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate,
ratio, and percent and to draw and interpret bar
graphs, and pivot tables.
9. Ability to apply common sense understanding to
carry out instructions furnished in written, oral,
or diagram form.
10. Ability to deal with problems involving several
concrete variables in dynamic situations.
11. Ability to travel.
12. Ability to create training manuals and provide
13. Ability to use Microsoft programs proficiently;
such as Excel, Outlook, Word, PowerPoint.
14. Ability to use SAP, RMI, WATSS, Outlook, and any
other systems necessary to perform job functions.
Training will be provided, however individual is
responsible for learning to proficiency.
15. Read and interpret documents such as contracts,
tariffs and procedure manuals.
16. Continuous improvement of errors through
identification of ROOT CAUSE AND RESOLUTION via
Watco Dispute and Credit/Debit memo processes.
17. Create positive CUSTOMER FIRST culture and
atmosphere across all departments through long term
relationships internally and externally.
Work Environment / Conditions:
The work environment characteristics described here are
representative of those an team member encounters while
performing the essential functions of this job.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions. The noise level in the work environment is
Education / Experience:
Required: Three to six years related experience and/or
training; or equivalent combination of education and
Preferred: Bachelors Degree in related field (Business,
Accounting, Communications, etc)
Visit our Company Website to learn more about Watco and
exciting opportunities available: www.watcocompanies.com