Revenue Assurance Specialist
Granite Telecommunications - Quincy, MA

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General Summary of Position:

Assist team members in audits and analysis. Work Lost Lines, unbilled and line verification. Assignments may include but are not limited to: researching customer billings by service for recurring and one time charges, researching unbilled charges, T-1, RCF, VoIP, broadband and other product type audits. The specialist will work closely with other analysts and other teams on assigned projects and any priority items.

Duties and Responsibilities:
  • Various revenue audits and projects (change quarterly)
  • Line Verification
  • Lost lines
  • Recurring and one time charge audits
  • USOC and feature audits
  • Loop around projects
  • Voicemail projects
  • Unbilled reports
  • Broadband and High Cap audits

Required Qualifications:
  • Knowledge of Microsoft Excel and Word
  • Strong communication, both verbal and written.
  • Detail oriented
  • Self motivated and a self starter
  • Ability to prioritize and meet multiple deadlines.
  • Intellectual curiosity
  • Needs to be a team player.
  • Must be professional
  • Ability to problem solve outside the box.
  • Be flexible and be able to change priorities
  • Strong researching skills

Preferred Qualifications:
  • Knowledge of Microsoft Access

About this company
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Granite is one of the premier Telecommunications solutions provider for businesses across the United States and Canada. With unparalleled...