Revenue Cycle Supervisor
CCS Medical - Farmers Branch, TX

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Managing the customer service, billing, denial management, and accounts receivable functional areas.

  • Supervises daily work activity for specified Revenue Cycle staff
  • Ensures claims are billed in an timely and accurate manner, and in accordance to payer requirements if applicable
  • Maintains up-to-date knowledge of FDCPA guidelines, payer DME and / or drug card documentation, billing, and
    appeals process requirements if applicable
  • Develops procedures to reduce claims errors and ensures that denied claims are resolved in a timely manner.
  • Identifies slow paying accounts and recommends a course of action to collect on past due balances
  • Establish inbound team with patient payment schedules if applicable
  • Routes departmental To-Do’s.
  • Supervises training and development of specified Revenue Cycle staff and ensures that all associates have a working knowledge of PIMS and are compliant with department policies
  • Helps develop, implement and monitor employee performance to measure productivity and to identify areas
    for improvement.
  • Conducts employee reviews, coaching and counseling sessions and disciplines associates when appropriate
  • Must maintain a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, and consistent attendance

  • Other Duties:
  • Maintains and promotes patient confidentiality
  • Maintains open lines of communication with organizational leadership and inter and intradepartment management and personnel
  • Follows all Medicare, Medicaid and Private Insurance regulations and requirements
  • Actively participates in Continuous Quality Improvement
  • Assumes other duties and responsibilities as assigned by manager
  • Abides by all departmental, Employee, and Company policies, procedures and standards
  • Maintains scheduling flexibility to ensure availability to meet the needs of the department for all hours of operation

  • High School Diploma or general education degree (GED) equivalent and three or more years of experience or equivalent
    combination of education and experience.
  • A minimum of one year supervisory/managerial experience
  • Proficient with various Microsoft Office software such as Word, Excel and PowerPoint
  • Strong Interpersonal relation skills
  • Coaching and counseling experience

About this company
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CCS Medical Holdings knows that doorstep delivery is just a convenience for many, but it's critical for patients with chronic...