Revenue Officer Trainee
North Carolina Office of State Personnel - Wake County, NC

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(Previous applicants do not need to reapply; current application will be reconsidered.)

Revenue Officers (ROs) enforce NC tax laws by working with taxpayers and their representatives to resolve tax issues. The most complex cases against businesses and individuals involving past due tax debts and non-filed returns are referred to field based ROs for resolution. ROs use legal processes such as seizure of taxpayer assets, including wages, bank accounts, real, and personal property. ROs work with local court systems to criminally prosecute taxpayers willfully avoiding filing and paying taxes. ROs make adjustments to taxpayers’ accounts when they determine amounts in question are not due. ROs often work with taxpayers and their representatives to evaluate claims of financial hardship and determine acceptable repayment terms through installment payment agreements or offers-in-compromise. ROs also assist the public, working with taxpayers and their representatives to determine tax liability and advise the public on state tax matters

Knowledge, Skills and Abilities / Competencies:
ROs must have the ability to deal with conflict in often highly emotional situation. They must be good listeners and possess excellent written and oral communication skills. An on-the-job training period of two years for all new employees is required so they may acquire a detailed knowledge and understanding of revenue laws, ability to read and evaluate complex financial statements, and procedures for initiating and prosecuting civil and criminal cases.

Minimum Education and Experience Requirements:
Minimum training and experience for trainee appointment: graduation from a four-year college/university with a degree in business administration, economics or related field; or an equivalent combination of training and experience.

Management Preferences: Candidates with a minimum of 6 hours of accounting and 3 hours of business law; candidates with fluent bilingual (Spanish/English) translation skills.

Supplemental and Contact Information:
NOTE: Applicants may be required to provide their most recent completed work evaluation and leave balances.
NCDOR uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. A detailed description of all work experience MUST be included in the work history on the application to receive proper credit. (“See Resume” under work history is not acceptable.) Any information omitted from the application but included in the resume (text or attached) WILL NOT be considered as qualifying experience. Resumes are not accepted in lieu of the online state application.

A transcript for this position will be required. Application received without the transcript will be considered incomplete. NOTE: Current NCDOR Revenue Officer I’s or Revenue Officer Trainees do not need to submit a transcript.

Applicants will be subject to a criminal background check and verification of tax compliance.

Persons eligible for veteran's preference must attach a copy of Form DD-214.

Pam Height
NC Department of Revenue
Human Resources