Risk and Operations Manager
England Logistics - Salt Lake City, UT

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DESCRIPTION

As a Risk and Operations Manager you will take the lead in helping the company to manage risk with regard to agent, carrier and shipper related fraud and theft within our Agent Division. As such, you will help identify and manage opportunities to mitigate our exposure with process refinement and new process development.

DUTIES

This position oversees client services with agents as the clients being serviced. The Client Service Manager reports to this position, with Client Service Representatives as indirect reports. These individuals are responsible for operational support to the agents and will, in many cases, be the individuals to execute day-to-day risk management processes.

QUALIFICATIONS

** Possesses an intimate knowledge of internal business processes, policies and industry practices** Adapts well to and seeks opportunity to better the organization** Seeks ways to optimize risk management as a way to differentiate ourselves in a competitive market** Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's operational and strategic risk** Customer service experience is required with customer service management/leadership preferred** Experience in the transportation industry (3+ years is preferred)** Leadership experience (1+ years is preferred) We are looking for someone with the following traits: highly developed communication skills, a team player, strategic, creative, excellent project management skills and the ability to drive performance.Our people are our greatest asset and they are what our unique corporate culture has been built on. If you are interested in this position and you feel that you meet the qualifications, you may apply for it at: http://englandlogistics.iapplicants.com/searchjobs.php England Logistics, LLC. England Logistic and C.R. England Are Equal Opportunity Employers This position oversees client services with agents as the clients being serviced. The Client Service Manager reports to this position, with Client Service Representatives as indirect reports. These individuals are responsible for operational support to the agents and will, in many cases, be the individuals to execute day-to-day risk management processes.

England Logistics - 16 months ago - save job - block
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About this company
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England Logistics offers a full suite of transportation and logistics services including: full truckload brokerage, dry and temperature...