Room Attendant
Destination Hotels & Resorts - Leesburg, VA

This job posting is no longer available on Destination Hotels & Resorts. Find similar jobs: Room Attendant jobs - Destination Hotels & Resorts jobs

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.

Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.

Ensures the confidentiality and security of all guest rooms.

ESSENTIAL JOB FUNCTIONS

·

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

·

Maintain complete knowledge of correct maintenance and use of equipment.

Use equipment only as intended.

·

Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

·

Maintain positive guest relations at all times.

·

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

·

Monitor and maintain cleanliness, sanitation and organization of assigned work areas

·

Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

·

Clean guest rooms by category priority.

·

Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.

·

Service assigned guest rooms.

·

Empty trash containers.

·

Remove all dirty terry and replace with clean par to designated layout.

·

Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.

·

Replace facial, toilet tissue and bathroom amenities in correct amount and location.

·

Inspect condition of bathrobes and replace soiled/damaged ones.

·

Remove dirty bed linen and make up bed with clean linen.

·

Clean closets and door tracks on check-out rooms, removing dust and debris.

Ensure correct amount and placement of hangers, extra blanket/pillow.

·

Dust and polish all furniture.

·

Open all drawers/doors in check-out rooms and remove items left by guest.

·

Check under bed(s), chairs and sofa for debris and remove if present.

·

Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.

·

Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.

·

Dust pictures, frames and mirrors.

·

Remove dust and debris on television, clock radio, remote control and cable box.

·

Set correct time on clock; correct TV channel; correct movie rental insert.

·

Clean all lamps and light switches; check for proper working order.

·

Remove dust, spots and smears from windows, ledges and frames.

·

Remove dust, grease and smears from telephones and reposition properly.

Required Qualifications

Ability to communicate effectively in English both verbal and non-verbal.

Ability to count.

Ability to:
perform job functions with attention to detail, speed and accuracy.

prioritize and organize.

be a clear thinker, remaining calm and resolving problems using good judgment.

follow directions thoroughly.

understand guest’s service needs.

work cohesively with co-workers as part of a team.

work with minimal supervision.

maintain confidentiality of guest information and pertinent hotel data.

Preferred Qualifications

Destination Hotels & Resorts - 22 months ago - save job - copy to clipboard - block
Recommended Jobs
Activity Leader and Fitness Attendant
Toll Brothers - Ashburn, VA
Toll Brothers - 17 days ago

Room Attendant
Destination Hotels & Resorts - Leesburg, VA
Destination Hotels & Resorts - 20 days ago

Barback
William F. Bolger Conference Center - Potomac, MD
Dolce Hotels and Resorts - 11 days ago
About this company
18 reviews