Ability to communicate effectively.
Experience working in a housekeeping environment providing a high level of customer service to guests of high social standing with discretion and professionalism.
Strong attention to detail and the ability to handle multiple tasks.
Excellent communication skills.
Ability to work with management staff and other employees in a professional manner.
The Room Attendant is responsible for cleaning guest rooms in accordance with established standards. They follow all instructions from supervisors to ensure the safety of themselves and guests. The Room Attendant must conduct themselves in a professional manner at all times to reflect the high standards of the company.
Review and understand the work report and room assignment sheet.
Pick up adequate supply of clean linens, towels, amenities, cleaning supplies and other related materials.
Clean, dust, sanitize and supply guest rooms according to departmental procedures using the proper cleaning materials.
Restock glassware and amenities as needed.
Use the proper cleaning methods to prevent injury.
Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
Report deficiencies in guest rooms and on guest floors to management staff.
Strictly adhere to the company’s lost and found policies and procedures.
Follow all procedures when responding to any hotel emergency or safety situation.
The Irvine Company - 2 years ago
Founded more than a century ago, the privately held company is known internationally for the communities it continues to create on The...