Room Attendant
Poway Springhill Suites - San Diego, CA

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The Springhill Suites and Residence Inn by Marriott San Diego/Scripps Poway, located just off Interstate 15, are seeking an energetic, enthusiastic person to join our housekeeping team as a Room Attendant.

Organization Name: Huntington Hotel Group

Organization Website:

About Our Organization: Huntington Hotel Group specializes in the operation and management of Marriott and Hilton branded select service hotels; the premier brands in the hospitality industry.

Job Title: Housekeeper / Room Attendant / Suite Attendant

  • 401k
  • Dental Insurance
  • Health Insurance
  • Holidays
  • Sick Leave
  • Vacation
Department: Housekeeping

Reports to: Housekeeping Manager

Position Summary: The purpose of the Housekeeper/Guestroom Attendant/Suite Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.

Essential Functions

Rooms and Inventory
  • Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.
  • Maintains the inventory of every item placed in guestrooms.
  • Communicates status of cleaned rooms to Housekeeping Supervisor.
  • Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
  • Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
  • Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.
  • Uses all authorized cleaning agents properly and safely.
  • Follows proper key control procedures.
  • Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.
  • Follows proper handling procedures for dirty rags/linens.
  • Restocks and maintain housekeeping cart.
  • Assists Guests with questions and requests.
  • Adheres to proper grooming and dress codes for the department.
  • Able to carry out hotel emergency procedures.
  • Performs all other duties as directed, developed, or assigned.
  • Arrives for assigned shift on time.
Knowledge and Critical Skills/Expertise
  • Language Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.
  • Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Certificates, Licenses, Registrations: No requirements.
  • Other Skills and Abilities: Able to operate equipment such as, but not limited to, garbage disposal, vacuum cleaner, self-cleaning oven, icemaker, and dishwasher. Ability to work flexible hours including evenings, weekends, and holidays.
  • No educational requirement.

Environmental Conditions
  • Regularly works near moving mechanical parts
  • Regularly works in outside weather conditions
  • Regularly exposed to vibration
  • Frequently exposed to fumes or airborne particles, and toxic or other chemicals
  • The noise level in the work environment is usually loud
Physical Demands
  • Seeing – Must be able to see well enough to read reports, drive, and use a computer.
  • Hearing – Must be able to hear well enough to communicate on the phone and in person.
  • Standing/Walking/Mobility – Must be able to stand to operate office machinery. Must be able to move between departments.
  • Climbing/Stooping/Kneeling – Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
  • Lifting – Must be able to lift up to 25 pounds.
  • Fingering/Grasping/Feeling – Must be able to write (sign keys in/out, fill out work orders, etc.).
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA: non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.