Rooms Manager
Delaware North Companies, Inc. - Yosemite National Park, CA

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Yosemite Lodge at the Falls is a 245 room hotel located in Yosemite Valley in Yosemite National Park. The Lodge also offers fine and causal dining rooms, a lounge, conference facilities and pool.

Responsibilities: • Responsible for management of the Front Desk and Housekeeping operations for 245 room hotel. Responsible for overseeing adherence to all DNC policies and procedures, training, personnel actions and compliance with NPS 48 concession operations guidelines as they pertain to the Rooms division. Hold all management in Rooms division accountable for their areas of responsibility at all times. • Responsible for the leadership of all rooms operations, including Housekeeping, Front Office, facilities, grounds and pool, and all management hiring, personnel transactions, training, discipline and terminations • Responsible for managing and controlling expenses, including labor, and supplies, of Rooms division while maintaining standards and staying within budgeted amounts. Also assists in the preparation of budget for the Rooms division. • Supervises lodging management and staff to ensure compliance with DNC policies and procedures, NPS operating guidelines, GuestPath, GreenPath, and Safety and other programs. • Oversees special projects for the Rooms Division including preparing CAP requests, remodeling, repairs and maintenance and preventative maintenance.

Qualifications: • College degree in related field preferred. • 5 years progressive hospitality management experience with focus in lodging, operations. • Must possess excellent verbal and written communication, leadership, problem solving and delegation skills • Must have ability to effectively manage financial, guest service and employee relations aspects of hotel operations. • Must be able to prepare and analyze a wide variety of written reports, critique and review of operations, respond to guest complains and other business communications. • Knowledge of SMS preferred. • Union experience highly preferred. • Experience in remote destination settings preferred. • Experience with working with Government entities preferred

About this company
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Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs...