Route Supervisor
Robison & Smith, Inc. - Johnstown, NY

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You're a proven leader and supervisor with route service/delivery experience - Self-motivated, and success-driven, you'll excel at managing a team. That's why we invite you to launch an exciting career with Robison & Smith - a true industry leader.

As a Route Supervisor you will be responsible:
  • To have full knowledge of all Customers by each Service Route at the R&S Depot
  • To train and develop each New RSR (Route Sales/Service Rep)
  • To assist the RSM (Regional Service Manager) in the training and development of all RSRs at the Depot
  • To cover for vacations, sick days, and time off for each RSR at the Depot
  • To deliver and to pick up linen at any R&S Customer as directed by the RSM
  • To supervise and assist with the loading and unloading of all R&S delivery vehicles
  • To review and to approve daily route settlement, including cash handling, and review of the following day's invoices
  • To manage customer relationships by completing regular visitations, contract renewals, and customer inventories
  • To drive internal revenue growth with existing customers by requiring and motivating RSRs to upsell and suggestively sell a full line of products and services offered by R&S
  • To hold a team of 6-9 RSRs accountable for all aspects of the Service position, and compliance with all company policies/programs
Qualifications include:
  • High School Diploma/GED required
  • Associates Degree or Higher preferred
  • 3+ years Supervisor/Management experience required
  • Proven ability to exceed Customer expectations
  • Must be a good communicator with the ability to sell
  • Detail Oriented
  • Ability to pickup and deliver Clean/Soiled Linen, Uniforms and Mats
  • Clean driving record (a DMV check will be required)
  • Route delivery experience a plus
  • Warehouse, logistics, or transportation background ideal

Robison & Smith, Inc. - 6 months ago - save job - block
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About this company
Robison & Smith is one of the largest and most up-to-date commercial laundry and drycleaning operations in New York State. One of our...