SAC Emergency Shelter Case Manager
BCFS - San Antonio, TX

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Critical Action Items:

  • Provide advanced advocacy, assessment, and case management services to children and families.
  • Provide appropriate social services in accordance to licensing standards, state licensing standards, contract terms, agency policies and procedures, accreditation bodies, and funding requirements.
  • Develop case management plans to assist program participants in addressing such problems as personal and family adjustments, finances, food, clothing, and physical and mental impairments to determine nature and degree of barriers.
  • Provides case consultation as appropriate, and develops/implements special projects such as the development of informational materials, providing training to other staff in social work and treatment/service theory, and participating in assigned professional and other activities as assigned.
  • Adapts schedule to changing workloads to include work in evenings, weekends and holidays, when necessary, and schedule subordinates accordingly.
  • Obtain and maintain certifications in First Aid/CPR, SAMA - Non Violent Crisis Intervention and BCFS HHS therapeutic treatment modalities including Teaching Family Model.

  • Measurable Deliverables:

  • Responsible for timely completion of assignments
  • Ensures departmental accuracy and timely submittal of all necessary documentation, case records and statistical reports. Submits such documentation to Program director within the designated time lines.
  • Responsible for providing employee evaluations, corrective action plans on a timely manner.

  • Physical Demands: The physical demands described are essential functions that must be satisfied, with or without reasonable accommodations, by an employee to successfully perform this job.

  • The employee is required to stand; walk; sit; climb or balance; stoop; or kneel.
  • The employee must be able to lift and/or move up to 100 lbs. with assistance.
  • The employee is frequently required to reach with hands and arms.

  • Other Responsibilities:

  • Member of IMT. Attends all trainings for IMT and reports for active duty when required.
  • May be required to assist in transportation of program participants and/or BCFS property.
  • Other job duties as assigned.

  • Qualifications

    Education: Bachelor’s Degree in Behavioral Sciences, Human Services, or Social Services, or Master’s Degree in the Behavioral Sciences, Human Services, or Social Services field is highly preferred.

    Experience: A minimum of 5 years of experience in case work, human services or related field, or equivalent combination of experience and education and a minimum of 2 years’ experience in the mentioned fields that demonstrates supervisory case management experience. Child welfare experience highly preferred. Professional license in Behavioral Sciences, Human Services, or Social Services, also highly preferred.


  • Fluency in Spanish, as a second language is required. Ability to read, analyzes, and interprets general professional periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of administrative staff, clients, and the general public is required.
  • Knowledge of State licensing requirements for Social Work
  • Possess excellent interpersonal skills, as well as, organizational and planning skills.
  • Ability to work effectively without extensive supervision.
  • Possess a valid Texas driver’s license with acceptable driving record.
  • Must pass a criminal background check as a condition for employment.

  • About this company
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    BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern...