SAP Business Intelligence Consultant
CIBER - England

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Role Purpose
  • Design, develop & implement SAP Business Intelligence and SAP Business Objects based applications that enable effective decision making within customer’s businesses
  • Recommend appropriate Business Intelligence tools to the Ciber UK’s customers based on information consumers skills and requirements

Deliverables / Outputs
  • SAP Business Intelligence and SAP Business Objects reporting solutions
  • Accurate data models and supporting project & support documentation
  • Activity and task plans
  • In-project status reports as required
  • Training & education for Ciber and customer teams

Key Activities Customer-Facing
  • Engage with Ciber project team and customer representatives to capture detailed customer business reporting and analysis needs
  • Analyse, challenge and prioritise customer requirements to define appropriate business intelligence solution
  • Facilitate customer data cleansing activities
  • Define and deliver customer training and support as required
  • Liaise with customer team representatives to resolve in-project issues and actions
Technical Development & Implementation
  • Follow industry-standard and Ciber-specific development methodologies
  • Activate standard SAP Business Information Warehouse Business Content
  • Modify standard SAP Business Information Warehouse Business Content
  • Use SAP ABAP programming language as appropriate
  • Create custom SAP Business Information Warehouse structures, e.g. InfoCubes, InfoSources, MultiProviders
  • Create custom extractors from source systems as appropriate
  • Enable connection to source systems as appropriate and facilitate loading of test and production data
  • Create custom queries for use with SAP Business Objects reporting tools (Crystal Reports, Web Intelligence, Xcelsius etc)
  • Create reports appropriate to intended use and target audience using the SAP Business Objects delivery toolsets
  • Exploit SAP Service Marketplace and other development information sources to maintain abreast of enhancements to tools and best practices
  • Participate in the development of enhancements to the Ciber Business Intelligence and reporting offering
  • Accurately document all technical development for handover to support Ciber and customer teams as appropriate and in a timely manner
  • Agree handover criteria with Ciber and customer teams as appropriate
  • Provide post-implementation expertise to support teams as required
Interpersonal, Personal Development and Management
  • Share knowledge openly amongst Ciber peers
  • Communicate effectively with other project team members to ensure the efficient implementation of projects
  • Proactive and effective time and activity management
  • Provide timely and accurate feedback to project and business management (status & management reporting, escalation of issues, etc)
  • Build and maintain network within Ciber
  • Utilise informal buddy / mentor approach to aid personal development
  • Undertake training as required to maintain technical, management and inter-personal skills
  • Develop and deliver presentations as required

Key Challenges
  • Accurate estimation of effort
  • Build and maintain effective close working relationships with customers and colleagues whilst working remotely and on site
  • Maintain business role/process focus and consider technology as a back-office enabler
  • Dealing with new and unproven technologies
  • Business Intelligence is not well understood by some customers
  • Some current BI implementations are under-utilised – understand why
  • Dependence on timely deliverables of other project team members – BI is a downstream activity
  • Maintaining skills when highly utilised
  • Understanding and interpretation of the SAP Business Objects toolset roadmap