SCCM Support Engineer
Third Eye Consulting Services & Solutions LLC. - Redmond, WA

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Third Eye is looking for a Support Engineer with at least 3-5 years of experience as SCCM Administrator with strong Windows Admin experience to support the Tier3 and Problem Management for System Center Configuration Manager.The ideal candidate will have the following: Technical/Functional Skills: Minimum of 3 years of demonstrated experience in enterprise support for System Management Server (SMS) or System Center Configuration Manager 2007 (SCCM)In depth knowledge of SMS/ConfigMgr infrastructure including Client Health, Software Updates Management, OS Deployment, and Software DistributionAbility to write complex SQL/WQL queriesThorough understanding of Windows server and client platformsExcellent in Windows, SQL, VBS / PowerShell Scripting and WMI to automate manual tasksKnowledge of WMI and XML is very essentialGood understanding of Active Directory, OU structures and Group Policies is a big plusUnderstanding of Branch Cache, Multicast and related network technologies is a big plusPerforms complex problem solving, determination and resolution of application-related and SQL issuesUnderstanding of multi-tiered application technologyRoles " Responsibilities: Provide world-class support service to MPSD customers and the other MPSD service teamsAbility to implement enterprise wide strategy for supporting world-wide production applications and environmentsCommitment to identifying process improvements with a focus on world-wide Application availability and supportCoordinate with customer and other service providers on new customer and service rolloutsProvide reports that measure the quality and quantity of work performedProvides input to manager that will help streamline and improve consistency in service levelsThere should be a work item created for each and every activity/task/projectConsistent meeting resolution time defined above and high stakeholders satisfaction as defined by MPSD Platform Delivery Support ManagerWeekly Status to be provided for all open/closed work itemsProvide at-desk Production Support of MPSD Platform Delivery between the standard hours of 9:00am – 6:00pm M-F. After hours on- call and occasional weekend supportThis is a FULL time position with Third Eye where the compensation package includes bonuses and full medical benefits.
Third Eye Consulting Services & Solutions LLC. - 23 months ago - save job - block
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About this company
Third Eye is a niche data centric company delivering consulting, training, & event services around Big Data. We harness Big Data...