The Scheduler Patient Access is responsible for accurately and timely scheduling patient appointments with the appropriate information obtained. Utilizing and performing system maintenance using the scheduling software package. The scheduler is responsible for obtaining all information to ensure verification and authorization of services provided can be obtained. Above all, this position serves to exceed the expectations of patients and all other customers we serve. Obtains and enters accurate patient information, demographics, insurance or payer information for the department schedule. Obtains and documents from the ordering physicians office, appropriate authorization for designated services requested. Maintains knowledge via reference materials of insurance requirements for authorization to inform physician or patient when an authorization is required. (This information may not be available for all payers, this is usually based on the patient policy benefits that we may not know at time of scheduling. Information may be compiled from biller, account resolution specialist and financial counselors.
- High school diploma or GED required
Minimum of 1 year of experience as a medical scheduler required.
PLEASE NOTE: For all positions NCH Healthcare System requires supporting documentation such as a diploma, degree or transcripts to support educational requirements of the position.
- Medical terminology experience or completed/passed a recent medical terminology class required. Must be able to prioritize and work independently Have good problem solving skills Must be able to multi task Good customer service and communication skills Must be able to type 20 wpm please come into our HR Department to complete the typing test.
NCH Healthcare System
- 2 years ago - save job