Turnberry Associates - Nashville, TN

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Position Overview: Responsible for maintaining the security and safety of guests, employee, property, while adhering to standards of service.

Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Ensure adequate service and safety of property, guests, employees, while maintaining a professional and friendly attitude
  • Be first responder in case of emergency, i.e. guest illness, fire emergency, employee accident
  • Visually inspect hotel areas; conduct safety and security walkthroughs of all departments, public space, outside grounds, parking, emergency exits, doors, etc. Address issues and resolve. Follow set schedule/walkthrough format, if applicable
  • Adhere to service standards, ensuring safety and comfort of guests at all times
  • Verbally communicate, in a calm, positive demeanor, taking control, giving direction in case of hotel emergency
  • Ensure adherence to all applicable federal, state, local safety and health regulations and corporate standards
  • Handle lost & found, using applicable procedures
  • Prepare any necessary reports, i.e. theft reports, employee injuries, etc.
  • Other duties and responsibilities as assigned
  • The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
  • Maintain a safe work environment for co-workers and a safe hotel for guests.
Required Experience:Qualifications, Job knowledge, Experience, Skills, Abilities:
  • Previous security experience preferred
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Excellent communication skills, both verbally and in wring, to respond to guest requests and give direction to co-workers
  • Prefer CPR /First aid certified
  • Knowledge of all applicable federal, state and local health and safety regulations.
  • Ability to grasp, lift, carry or transport up to 50 pounds.
  • Maintain professionalism at all times, demonstrating courtesy and respect to guests and co-workers
  • Ability to manage and resolve conflicts
  • Ability to multitask
Required Education:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

About this company
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Turnberry Associates tries to turn real estate into gold. The company develops and manages commercial and residential real estate, primarily...