Erie County Medical Center Corporation - Buffalo, NY

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The work involves assisting in the planning, coordination and supervision of hospital housekeeping projects and daily operations at the Erie County Medical Center Corporation. This is a technical supervisory position responsible for overseeing hospital housekeeping activities and personnel. The incumbent is responsible for the maintenance of designated areas of the hospital and other environmentally related projects or services. Work is performed under the direct supervision of higher-level administrative, cleaning and support services staff. Supervision is exercised over lower level supervisors, cleaning, maintenance, and laundry staff. Does related work as required.


Assists in the coordination and scheduling of housekeeping and support services projects, including isolation cleaning, day to day patient room cleaning, discharge unit cleaning, housecleaning projects, ceiling, light, vent and window cleaning, floor stripping, waxing and buffing and carpet cleaning;

Plans or organizes projects;

Directs and supervises work areas and housekeeping and support services staff;

Performs all quality assurance inspections, staffing projects, supply distributions and follows up on quality assurance incident reports of the staff and designated areas;

Trains, orients, schedules and assigns personnel;

Provides essential equipment and supplies;

Keeps project records and statistics (e.g. supplies and equipment used, units cleaned, project reports);

Inspects project areas for quality of work performed and adherence to established procedures and policies;

Monitors work flow and troubleshoot problems;

Maintains established policies, procedures and objectives on quality assurance, safety, environmental and infection control;

Directs maintenance and care of equipment and supplies used in projects;

Utilizes hand-held communication devices;

Attends in-service and educational meetings, seminars, workshops, etc.


Thorough knowledge of Joint Commission, State and Federal Environmental Standards, thorough knowledge of Infection Control Standards and practices; good knowledge of hospital cleaning practices and procedures; good knowledge of hospital environmental quality assurance standards; good knowledge of hospital cleaning equipment and supplies and the safe and efficient use of same; good knowledge of hazardous substances in the hospital, including regulated waste disposal; ability to supervise, assign and evaluate staff; ability to train and orient staff; ability to communicate effectively, both orally and in writing; ability to prepare reports; ability to gain the support of assigned personnel; ability to use hand-held communication devices; skilled in the use of computer applications; tact; dependability; initiative; physically capable of performing the essential functions of the position with or without reasonable accommodation.


A) Completion of a minimum of 60 semester credit hours from a regionally accredited or New York State registered college or university and two (2) years of institutional housekeeping operations experience in a management or supervisory position; or:

B) Graduation from high school or possession of a high school equivalency diploma and four (4) years of institutional housekeeping operations experience, two (2) years of which were in a management or supervisory position; or;

C) An equivalent combination of training and experience as defined by the limits of (A) and (B).


Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

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