Tentative interview processes are scheduled for the weeks of April 15th and April 22nd. Those deemed most qualified will be selected to continue in the process.
The Senior Network Engineer is an outstanding opportunity for a dedicated, analytical, proactive individual with strong interpersonal communication and project management skills and expertise in the design, installation, configuration and maintenance of large and small network and server infrastructure. This candidate must be able to work on complex problems where analysis of a situation requires in-depth evaluation of various factors.
This Senior Network Engineer is assigned to the Police Department and is under general direction of the Chief of Police, reporting to the Public Safety Information Technology Manager. The primary role of this Senior Network Engineer is to oversee and ensure the smooth operation, reliability and access to the entire enterprise system and networks in a 365/24/7 environment. This position takes an end-to-end view of all systems and the network with a strong eye towards system integration, security and availability.
INFORMATION TECHNOLOGY DIVISION – PUBLIC SAFETY
The Police Department has approximately 160 employees and 90 volunteers, including 3 full time and 1 part-time employees working for the Police Information Technology division. The successful candidate will be responsible for ensuring the 24/7 operation of the entire network and server infrastructure at the Carlsbad Safety Center and its integration with the city-wide WAN. The Safety Center houses all of the City’s public safety information systems including the Computer Aided Dispatch(CAD) E911 System and the infrastructure to provide the connectivity to the computers in Police vehicles. The Police Department is in the midst of a major upgrade to its CAD and Mobile system and is exploring the implementation of a department wide Records Management System. Due to the 24 hour nature of the police department operations, this candidate should be flexible to work evenings and weekends as necessary and will be on call approximately every other week.
This candidate will also work closely with colleagues in the City’s central Information Technology Department on exciting enterprise-wide projects. The city is in the process of undergoing a comprehensive Information Technology Strategic planning process which may recommend sweeping changes in the technology infrastructure and platforms currently in use throughout the city. It is expected that the future strategic plan may recommend a total redesign of network topology and the implementation of major enterprise applications such as ERP.
Performs the role of lead or supervisor; assigns work; distributes workload; authorizes timesheets; approves vacation requests and assists in recruitment and evaluation processes.
Plans and integrates technology to meet milestones and timelines and management of highly visible and complex projects.
Ensures the health and reliability of City’s computer networks, system access, operation and security.
Plans resource allocation and develops work plans for the Information Technology Department.
Manages multiple and simultaneous complex technology projects.
Participates and contributes in the strategic plan for the City’s enterprise system.
Supervises and/or resolves escalated types of complex network, system limitation and access problems for all enterprise systems.
Manages new services, business solutions, service delivery and or migration to new systems.
Enforces Information Technology standards.
Manage multiple enterprise projects of a complex nature with significant impact to the organization.
Ensures secure local and remote access to enterprise computing systems and information.
Monitors network(s), LAN, WAN, devices, device logs, utilization and availability.
Monitors firewall availability and utilization.
Analyzes information collected from monitoring system and network security risks an current posture as well as network stability and usage.
Review Information Technology Departments policies and deliver recommendations base on current and future needs. Industry best practices and national cyber security alerts.
Designs and implements scalable solutions with security, manageability and reliability as the cornerstone to every project.
Resolves customer issues that are escalated for all enterprise systems and support all other Information Technology staff, projects, issues and systems as challenges arise.
For a complete list of job qualifications please refer to the job description on the City's website.
Special preference will be given to candidates that have a Bachelor’s degree in a technical field, a CCNA certification and a demonstrated ability to plan, design and implement complex projects in a 24/7/365 environment.
· Knowledge of principles and practices of management and supervision
· Broad knowledge of multiple technologies, servers, storage and security at the enterprise level
· Deep working knowledge of network and information security principles and practices
· Strong background and abilities in project management
· Strong background and abilities in contract management
· Expertise in Local and Wide Area Networks
· Ability to perform file auditing
· Ability to implement file transfer protocols
· Ability to maintain a high degree of accuracy
· Ability to track project or other schedules
· Ability to build and maintain servers
· Ability to supervise Email
· Ability to establish network and system recovery practices
· Ability to implement storage practices and policies
· Knowledge of user-id account management
· Ability to execute senior level project management
· Ability to make complex business based decisions
· Ability to create and evaluate system proposals
· Ability to articulate cost-benefit solutions
Experience & Education:
Bachelors Degree in Management Information Systems, Computer Science, Information Technology or a related discipline
7 years of professional experience or equivalent. Three years of supervisory experience or demonstrated ability to lead complex projects with important impacts
City of Carlsbad, CA - 13 months ago