UniGroup, Inc 18 reviews - Fenton, MO

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Under general direction, plans and evaluates moderately complex communication systems and makes recommendations for resources required to maintain and/or expand service levels.

Essential Duties:
  • Plans and implements voice and data network enhancements of moderate size and complexity.
  • Performs resolutions for complex voice and data communications problems.
  • Maintains network documentation and develops documentation formats and templates.
  • Evaluates new communication technologies and provides specialized telecommunications technologies expertise.
  • Assists in developing communication standards.
  • Interprets communication system utilization and capacity statistics and makes configuration and upgrade recommendations based on same.
  • Prepares proposals and cost estimates for future projects/programs.
  • Identifies and verifies users’ communication requirements.
  • Provides training/coaching to IT personnel.
Additional Duties:
Performs a variety of other duties as assigned.

Required Minimum Qualifications:
  • Bachelors degree in Computer Science, Engineering, M.I.S., or related field; or, an equivalent combination of education and relevant business experience.
  • Current Cisco CCNA certification or equivalent is required.
  • Five or more years of experience in supporting voice and/or data communications equipment and wiring.
  • Working knowledge of MS/Excel, MS/Word, Lotus Notes, and network diagnostic tools and procedures.
  • Demonstrated proficiency in planning and managing IT projects.
  • Willing and able to travel as required to out-of-town locations and use public transportation vehicles (automobiles, buses, airplanes, etc.).
  • Travel may be required on short notice and may involve travel time extending over a weekend.
Preferred Additional Qualifications:
Ability to learn new technology quickly and demonstrate strong customer service skills. Cisco CCNP certification or equivalent.

About this company
18 reviews
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