SENIOR PROGRAM OFFICER SRMHR KNOWLEDGE MANAGEMENT & COORDINATION
Care.org - Atlanta, GA

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CARE is seeking a Senior Program Officer Srmhr Knowledge Management & Coordination . This role would be responsible for leading the team in its knowledge management work, and support SRMHR global coordination efforts, with the objective of leveraging our learning to enhance our SRMHR program quality and impact and to support advocacy, marketing, and fundraising efforts. Specific responsibilities are detailed below.

The position will report to the Senior Advisor - Sexual, Reproductive & Maternal Health Global Program Approaches of the SRMHR team, work collaboratively with all members of the SRMHR team including the Director of SRMHR, and will coordinate closely with staff in the Program, Partnerships, Learning and Advocacy division, across CARE USA, as well as with SRMHR focused staff in Country Offices, CARE International and external partners.

Responsibilities:
Knowledge Management

Develop strategy and oversee implementation:
  • Define our knowledge management strategy and develop and implement work plans for communicating and sharing evidence, learning, and updates from our programs and approaches to advance our long-term SRMHR objectives across CARE and outside the organization
  • Lead the development a global SRMHR knowledge management resource hub such as a wiki or website; includes managing a consultant to design the site and maintaining content on the site once developed.
  • Identify SRMHR achievements for sharing, as well as communication channels through which to share them, such as through internal and external newsletters and webinar series.
External engagement:
  • Strategically engage with external knowledge management and SRMHR communities of practice, networks and platforms and identify opportunities for showcasing CARE’s work.
Internal resource organization and coordination:
  • Manage communication outlets including an external list serve, CARE.org and the SRMHR website/wiki. This includes monitoring and compiling relevant internal and external updates to share through the list serve and websites. Oversee and manage interns to support internal communications and organization work.
  • Develop and maintain internal knowledge management system. Establish standard operating procedures and mechanisms for identifying best practices and evidence/impact generation opportunities across CARE’s SRMHR work.
Technical writing:
  • Provide substantive and original technical writing for materials on a variety of SRMH issues. Work with subject matter experts and project leads to prepare presentations, talking points, briefs and articles for publication (with or without explicit acknowledgement)
  • In collaboration with others across CARE, contribute to the capturing, packaging, synthesizing and sharing of key knowledge products including case studies, project reports, papers for peer-reviewed journals, blogs or articles for social media platforms, and presentations and talking points.
  • Ensure knowledge products are packaged simply, efficiently, effectively and according to audience.
  • Collaborate with and support country offices to document learning and evidence in support of best practices and key projects/approaches; may include travel to country offices to collect and document, and substantial reworking and editing of existing materials prepared by non-English speakers to improve organization, coherence and clarity.
Coordination and Support
  • Liaise with and convene stakeholders from across CARE to set collaborative ways-of-working and support the development of a global platform.
  • Support the process for setting agreed upon global SRMHR goals and objectives
  • Act as technical focal point for leveraging SRMHR knowledge assets to target audiences.
  • Compile and track SRMHR global work plans; provide day-to-day management and coordination of activities including developing agendas, setting up calls and WebEx’s, taking notes and distributing minutes.
  • Proactively maintain communication with global workgroup members and leads, and monitor progress on meeting agreed upon deliverables and timelines.
Requirements:
  • Undergraduate degree (or higher) and work experience in knowledge management and global development, including global health, communication, journalism, international relations, international development, public policy, social sciences or law
  • 3-5 years experience working in related areas (e.g. technical writing, communications, global development, global health)
  • Strong familiarity with sexual, reproductive and maternal health programs and policy issues
  • Demonstrated ability to collaborate well with others across countries and cultures and develop and maintain positive working relationships
  • Capability to develop and manage consultants and vendors contracts and scopes of work
  • Demonstrated ability to work both independently and as part of a team, and to lead projects with minimal direction
  • Ability to work effectively and accurately under extreme deadline pressure
  • Exceptional writing and communication skills, including documented experience writing, producing technical publications and/or proposals, and developing presentations for a variety of audiences, including donors
  • Expertise in Word, Power point and other relevant computer packages and platforms

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