Mutual Telecom Services Inc. (MTS) - Center, TX

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Under general direction, follows established procedures to configure and maintain hardware, operating software, and business applications; uses manual and automated methods to control information processing, identifies technical faults, and attempts initial problem resolution; participates in team problem solving and root cause analysis; composes and updates operational documentation such as checklists, procedure charts, and status reports; understands and complies with record keeping requirements, protocols, and standards; demonstrates general knowledge and proficiency with computing and/or telecommunications technologies; and recommends continuous improvement activities.

Specific Duties:

In this position, the Telephone IMAC Field Support Technician will perform Telephone IMAC services for DOE/NNSA at the Albuquerque DOE/NNSA site. NNSA/ABQ telephone system. IMAC (installation, moves, add, and changes) operations. NNSA/ABQ OSP cable operations. NNSA/ABQ voicemail system IMAC operations.

· Fostering of excellent relations with the Customer and the team on behalf of MTS.

· 1-year experience installing and maintaining wire and cable infrastructure in an environment equivalent in scope and complexity to Sandia

· Operational knowledge of the basics of a three-tier network architecture

· Operational knowledge of the basics of passive-optical network architectures

· Knowledge of industry standards for installation and maintenance of communications infrastructure components (cable and electronic components)

· Operational experience supporting telephone and network equipment changes and installations

· Operational experience testing, verifying, and documenting changes to telephone and network system equipment

· Ability to follow documented procedures in the execution of daily activities

· Ability to track circuit detail

Required Training/Certification:

· Must have computer skills including Microsoft Office Suite experience

· Must have an understanding of the OSI model

· Familiarity in the operation of the following test equipment:

o 3M Dynatel Advanced Pipe/Cable Locator 2220M

o ARNCO 2005 TM3050 Reel Trailer

o ARNCO 2004 Tension Master 2000 Fiber Tugger

o Butler 1995 HWSC-10 Reel Trailer

o EXFO FOT-910 Fiber Optic Tester


o Fluke DSP-4000-DSP4000SR

o Fluke FT600 FiberInspector


o FIBO Interferometer

o Fujikura ARC Fusion Splicer FSM 60S

o Fujikura ARC-50S Fusion Splicer

o Fujikura Fusion Splicer FSM-30R

o LFD-300/TG-300 FiberFinder

o Norland CC6000 Interferometer

o Noyes M100 OTDR

o Noyes M600 OTDR

o Noyes Turbotest 400 Multimode tester

o Noyes T50B-4T SM Fiber Tester

o Team Fenex 2003 Fost Fiber Trailer

o Throwmaster 102A Cable Test Set


· Must be able to obtain and maintain a DOE Q Clearance.

· Strong computer skills with emphasis on applications are required.

· Ability to successfully handle multiple priorities simultaneously is required.

· Must be a US citizen with a valid passport

· Ability to work extremely flexible hours and support on-call duties and shift work may be required.

· A valid driver’s license is required.