The Solutions Consultant (SC) is responsible for the success of our managed and Customer Premis Equipment (CPE) solutions in the marketplace, which is measured by growing revenues, boosting product penetration and increasing profitability. The SC will work with Marketing and the rest of the commercial sales team on our managed and CPE solutions to introduce promote them internally and externally and support them. Managed and CPE solutions offer an opportunity to grow revenues by expanding customer wallet share and reducing customer churn.
The SC duties include: Helping our commercial sales team acquire new customers that take our managed IP and/or CPE solutions and also expanding our service offerings to our existing customer base. Specific responsibilities for the SC include: working with the inside and outside sales teams to identify customer targets; cold calling to identify leads and help generate new accounts; contacting and setting appointments with prospects; exploring and identifying needs; conducting pre-meeting research on leads to understand the target company; evaluating the market; and matching the needs of prospects with the products and services from TDS .
As part of the sales cycle, the SC is responsible for providing customer demonstrations, auditing the prospect's system, developing and considering alternatives for prospects, preparing professional proposals, making winning presentations, and closing the sale. Individuals in this role will take personal responsibility for the care of the customer from closing through transition to the team responsible for retention and growth of the account.
Day To Day Responsibilities
Serve as the product specialist for managed and CPE solutions in the market. Work with the sales team to plan and lead seminar selling events for managed and CPE solutions. Perform demos for new employees, dealers and referral sources. Maintain knowledge of managed and CPE products and services.
Schedule appointments and meet with customer targets to conduct a thorough needs analysis, schedule a product demonstration or refer for other TDS services
Conduct a product demonstration for the customer with the goal to create excitement, answer questions, uncover and overcome objections and most importantly move the process forward.
Develop and present a proposal to the customer, as needed. Gather all pertinent background information, configure the managed or CPE solution and present the solution and/or respond to the customer's RFP.
Serve as the product evangelist for managed and CPE solutions in the market. Work with marketing to plan and lead seminar selling events for managed and CPE solutions. Perform demos for new employees, dealers and referral sources. Maintain knowledge of managed and CPE products and services.
Contribute to sales meetings and sales training as directed. Participate in trade shows, industry events and customer entertainment activities. Maintain relations with industry contacts and lead sources
3 + years telecommunications sales experience OR 1+ years of sales professional at TDS.
Must have and maintain a valid driver's license, insurance and have access to reliable transportation.
Track record of success in business to business sales in the technology field.
Excellent verbal and written communications and presentation skills including the ability to convincingly persuade others as evidenced in personal interviews and via telephone.
Ability to work with other members of the sales team to identify sales targets, pursue them with our managed or CPE solutions and refer them back, if necessary.
Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.
Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, making decisions and effectively implementing the decision.
Computer literacy (i.e., Microsoft Excel, Word, Powerpoint; email; Internet)
Must maintain quota levels
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. Here is a sample of what we have to offer for full-time employees.
Medical, Dental, Vision, and Life Insurance ' Eligible Immediately
Paid Time Off:
Vacation, Personal Time, Sick Time, and Holidays
401K ' Eligible Immediately, Pension, Employee Stock Plan, and Flexible Spending Accounts
Education Assistance, Telephone and Internet Concessions, and Personal Computer Purchase Program
Extensive Training Program, Recognition Programs, Cell Phone Allowance and Mileage Reimbursement
Employment at TDS is subject to post offer, pre-employment drug testing. EEO/AAP Employer.
TDS - 18 months ago
TDS Telecommunications Corp. (TDS®) is the seventh largest local exchange telephone company in the U.S. Headquartered in Madison, Wis....