Analytical Consultant
TransUnion - Chicago, IL

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Senior Analytical Professional - Seeking Insurance Predictive Modeling Experience

This senior-level position is regarded as the business unit’s technical expert by providing in-depth consulting and developing complex empirical models and analytical solutions including regression, segmentation, clustering, and other advanced statistical analysis techniques to address internal and external customer needs and deliver business intelligence. This position integrates experience in theoretical and applied business statistics with an understanding of client business concerns and applications to design and develop complex analytical solutions across the entire customer life cycle for all industries TransUnion serves. They also prepare and present project proposals to customers. Additionally, they provide technical product support for new and existing products and services developed by TransUnion.

Duties & Responsibilities

Provides in-depth consultative services and advanced statistical modeling techniques such as regression, CHAID, clustering neural network and other advanced statistical methods to meet the needs of their external customers. Consults with internal and external customers to design and conduct analyses. Reviews, evaluates and measures the work of direct reports; hands-on contributor as needed. Designs training programs tailored to specific Modeling Services associate needs to improve their research and modeling efforts. Demonstrates to internal and external customers how analysis can be implemented to maximize business strategies including cost benefit analyses. Evaluates new statistical analysis and related research conducted by direct reports and integrates new methods into the model development process, documenting the enhancements accordingly. Manages the integration of data analysis with statistical models to make sound strategic recommendations. Responsible for providing technical sales support, which may include providing strategic consulting and needs assessment services to internal and external customers. Is accountable for the full project cycle of analytical and modeling projects for customers – developing detailed modeling and analysis requirements, performing advanced statistical techniques, managing analytical resources and coordinating cross-functional resources, and ensuring that deliverables are in accordance with client expectation and business need. Find value-add opportunities for clients to help maintain and nurture strong revenue base, mutually satisfying business relationships.

Leads project design, sample design, and business review meetings with internal and external clients deriving requirements and deliverables for addressing clients’ needs. Conducts and/or manages projects related to the statistical analysis of data that will address the various phases of the account life cycle. Prepares detailed documentation specifications such as analysis and research results for internal and external distribution/publication. Creates and/or follows detailed project plans to ensure projects are completed on time and within budget. Prepares formal client reports and presents analytical results. Creates clear and easy to understand reports according to customer needs and/or specifications.

Consults with customers to identify and determine analytical requirements; and to integrate target marketing, account decisioning, and account management strategies and products with existing or other processes, systems, and operations.

Coordinates with risk and/or marketing managers of TransUnion clients to meet the overall business needs to ensure alignment between departmental strategies.

Communicates and sells the strengths and nature of Analytic Decision Services. Obtains client consent on new, re-developed, or enhanced products, systems, strategies, and services to facilitate the purchase of such products and services. Prepares and presents analytical proposals including pricing: independently and along with TransUnion sales.

Writes, publishes, and/or presents statistical and industry (credit or other) research.

Implements new products or new markets by working through various departments and external vendors. Manages the transition and sale of new products into new and old markets. Participates in cross-functional task forces and committees within TransUnion.

Manages identification/development of strategies and models through a variety of analytical techniques. Evaluates financial and business impact of various products and services. Collaborates with outside organizations in partnerships to assist common customers. Acts as liaison between clients and other departments within TransUnion to offer “total solutions”. Effectively presents project results in client/user language.

Understands industry trends and the business at the level needed to proactively identify areas of business opportunities and analytical needs of customers.

Helps with the implementation of generic and custom decision support systems into TransUnion’s credit reporting system.

Assures compliance of regulatory and privacy issues during implementation of modeling and analysis projects.

Makes formal presentations at meetings, conventions, and other speaking engagements in a particular area of business or statistical expertise. Creates and conducts associate training programs for various TransUnion departments.

Develops and delivers product roll-outs to customers and sales associates.

May carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Performs other related duties as assigned.

Qualifications

The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a Master’s degree in Statistics or other related field such as mathematics, business, finance, economics, or equivalent with 6 or more years of relevant work experience. (MBA is preferred.) Experience in presenting and selling statistical analysis and modeling to credit lending and other industries served by TransUnion such as financial services, telecom, retail, and automotive). Strong understanding of statistical tools and their application to business, as well as principles of cost/benefit analysis, risk management, marketing and operations. Must know SAS, and/or other statistical packages in a mainframe and/or PC environment. Experience with data mining tools, as well as strategy development, using credit scoring tools (new accounts, behavioral, collection and recovery likelihood, etc.), CHAID and Triad/Probe, Strategyware/Capstone-type of software is strongly desired. Proven project management experience. Excellent communication, presentation, writing, and sales skills required. Technical aptitude with strong logical, problem solving, and decision-making skills. Proficiency in performing multiple tasks and dealing with changing deadline requirements required. This includes knowing when to escalate issues. Must have excellent analytical and human resource management skills. Maintains a focused, flexible, organized, and proactive manner. Travel required.

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TransUnion helps credit scores transcend boundaries. The firm is one of the three major consumer credit reporting agencies (the others being...