SR BUSINESS SERVICES ASSOCIATE
Canon Business Process Services, Inc. 254 reviews - Rockville, MD

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Canon Business Process Services

currently has an exciting opportunity for

experienced Sr.

Business Services Associates

for our

Rockville, MD

Office. Due to growth, we are seeking

2

highly motivated, success-driven and proactive candidates that possess strong project management and process improvement experience.

Previous experience working in a fast-paced Corporate environment a must.

YOU MUST HAVEEXCELLENT CUSTOMER SERVICE SKILLS and be TECH SAAVY!

You will be working in a “THINK TANK” environment!

About Canon Business Process Services, Inc.

Canon Business Process Services, Inc. provides high quality managed services and technology to manage, monitor and optimize document intensive processes so companies can improve operating efficiency and performance. Canon Business Process Services, Inc. solutions span the document lifecycle and include records management, imaging, managed print services, mail and eDiscovery. Proprietary methodologies apply Six Sigma®. North American headquarters are in New York City and employment is about 5,000. Learn more at

www.cbps.canon.com

Responsibilities:
Partner with business leaders and their teams to understand Business strategy, products, processes, and systems and to support the day to day operations of your department

Gain an understanding of key business initiatives and anticipate the future needs of their team. Based on independent knowledge and understanding, draft agendas, presentations, meeting materials as requested.

Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions

Develop and maintain strong, credible relationships across business units and deliver business results

Respond to changing situations and encourage and help others to do the same

Manage conflicting priorities and be comfortable in a fast paced environment

Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge

Manage all operational detail and issues independently-take ownership for completion

Assist in complex project coordination and support departmental initiatives

Manage complicated business calendars in Outlook

Maintain confidential records and files

Prepare agendas, presentations, handouts, and other written materials for distribution at meetings

Manage meetings with internal and external customers (scheduling, meeting invites, prepare agendas and collect and distribute materials for meetings, assist in writing meeting minutes, etc)

Manage complex travel schedules-both domestic and international. Completes expense reports

JOB REQUIREMENTS:
Minimum of 3+ years of experience working in a fast paced, Corporate environment

Bachelor’s degree required

Experience working in the pharmaceutical industry

Proactive and solution minded. Able to make independent and high quality decisions

Strong business acumen (know all aspects of the company and business including the various programs and personnel to ensure efficient operations)

Must be creative and innovative

Tech savvy, computer skills

Strong Microsoft office sills a must

Hardworking and dedicated; hands on

Demonstrates professional judgment

Familiarity with HR concepts, practices and procedures

Strong decision-making ability based on company policy; able to work with minimal supervision. Demonstrated skills and competencies in assessment, problem solving and practices/policies administration.

Ability to manage multiple projects and priorities

Excellent project management experience a must

Excellent interdepartmental skills to manage interaction with all levels of internal staff and outside contacts

Exceptional oral and written communications skills

Flexible schedule and ability to work late hours if needed due to project demands

A high level of proficiency with the Microsoft Office suite, especially PowerPoint expertise

Must be able to pass a criminal background check and drug test

Highly organized

Proactive and Strategic thinker

We are also seeking the following traits from our applicants:
Curious: you must be able to get to know the company and the employee.

Creative: innovative and proactive, need to anticipate employee needs and be prepared for every challenge.

Competent: must be effective and efficient and manage a vast array of corporate departments and services.

Courteous; kind, understanding, even-tempered and of course diplomatic.

Confident; ability to make decisions and prioritize. You will have to demonstrate an intimate understanding of the company and services and gain the trust of the employee.

Charismatic: ability to inspire the new employee and make them believe that whatever their need or problem is, they can handle it.

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. is a leading provider of managed services and technology that enable organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma® to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2012 for the sixth consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Parent company Canon Inc. (NYSE: CAJ) ranks third overall in U.S. patents registered in 2011 and is one of Fortune magazine's World’s Most Admired Companies in 2012. Learn more at

www.cbps.canon.com

Equal Opportunity Employer

M/F/D/V

About this company
254 reviews
Canon Business Process Services, Inc. is a leading provider of managed services and technology that enable organizations to improve...