SWITCHBOARD OPERATOR
Merced College - Merced, CA

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Application Due:
06/27/2013

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Employment Opportunity

Position:
SWITCHBOARD OPERATOR

Salary:
$2,052/month
Range 8
Closing Date:
June 27, 2013
Beginning Date:
August 2013 (approximate)
MINIMUM QUALIFICATIONS

Required:

Graduation from high school or the equivalent from an acceptable accredited institution.
Six months of experience in the operation of a busy private automatic branch exchange switchboard and/or as a receptionist.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college student
Preferred:

Bilingual Spanish and/or Hmong
General Description:

Under general supervision, to operate a central private automatic branch exchange switchboard; to provide general information to the public; and to do related work as required.

Essential Functions:

Operates a private automatic branch exchange switchboard in receiving and placing telephone calls
Greets and directs callers; gives routine information in response to inquiries
Makes station connections
Takes and transmits messages
Places and keeps daily record of long distance calls Handles transaction of money
Relays emergency calls to appropriate personnel
May perform assigned clerical tasks such as assembling and distributing materials when not engaged in switchboard operations
Assist with student orientations and Welcome Center programs
Knowledge of:

Operation of a private automatic branch exchange switchboard
Ability to:

Understand instructions and questions
Provide information in an understandable manner
Speak clearly and distinctly
Deal tactfully and courteously with the public
Work cooperatively with others
How to Apply: All applicants must provide the following items by the closing date in order to be considered for this recruitment. If materials are emailed or faxed in order to meet the deadline, it is the responsibility of the candidate to send originals immediately. Email to: HR@mccd.edu, Fax 209-384-6103

1. Obtain application from the Office of Human Resources or download from the Application Section below and complete the entire form.
2. Letter of interest addressing your qualifications for the position
3. Resume

It is the applicant’s responsibility to ensure that all required materials are in the Human Resources Office on the filing deadline. Incomplete application packets will not be considered.

Application for Download
Classified Position Application [Word Doc 206k]
This application may be downloaded, saved to disk, and filled out using Microsoft Word 97 or higher. You may navigate the application blank by tabbing from field to field or pointing and clicking with the mouse. The blanks where information is to be filled in are non-printing characters. If there are additional pages in your application because of the information you included, that is OK.

All materials submitted in your application file become District property and will not be returned to you. Please send to:

Cathy Harris, Office of Human Resources
Merced College
3600 M Street, Merced, CA 95348-2898

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Interview Information: Those applicants deemed most qualified for the position will be invited to appear for oral interviews before a screening committee. Finalist interviews with district administrators may follow. A limited number of candidates will be invited to interviews. Expenses for travel and accommodations will be the responsibility of the candidates.

Employee Benefits: The District pays (with small contribution from employee) health, prescription, vision and dental insurance premiums for the employee and dependents. Life and income protection insurance premiums are provided for the employee only, as well as paid vacation, sick leave and holidays.

Condition of Employment: The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. The Immigration Reform Act of 1986 requires verification of the right to work in the United States. Applicant must be able to perform essential functions of the position with or without reasonable accommodations. All classified employees, as a condition of employment, must become members of California School Employees Association or pay a representation fee in an equal amount to a charity agreeable to CSEA. All offers of employment are subject to approval by the Board of Trustees.

An Equal Opportunity Employer

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