Essential Functions & Responsibilities
Educate and support physicians, providers and staff in all clinical and billing applications and hardware related to the patient care setting including, but not limited to the electronic health record, the practice management system, and any accompanying applications.
Provide educational updates on clinical and billing applications to physicians, providers and staff through classroom sessions and one-on-one instruction.
Monitor the effectiveness of the clinical and billing applications, reporting deficiencies to the immediate supervisor and appropriate functional area.
Assist with development and implementation of training materials and procedures related to clinical and billing applications.
Interact with clinic management to monitor effectiveness of training efforts and assure appropriate impact on clinic operations and customer service.
Coordinate training programs with the various functional departments to achieve and reinforce organizational goals.
Support and contribute to the achievement of goals for both clinic and billing system training departments.
Two years of reimbursement and insurance claims processing experience or clinical experience preferred.
Experience developing training programs that relate to people of diverse backgrounds, training and experience preferred.
Experience with electronic mail, basic data management system applications and Microsoft Office software applications including Word and Excel.
Previous experience coding diagnoses and procedures with ICD-9-CM and CPT.
Knowledge of clinic processes related to patient care and accounting system applications.
Knowledge of electronic health record and billing system functionality.
Knowledge of medical terminology, anatomy and physiology.
Knowledge of medical billing and collection practices.
High School or Vocational School graduate
UnityPoint Health - 6 months ago