Sales Associate PT Novato
Goodwill Industries San Francisco, San Mateo and Marin Counties - Novato, CA

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TITLE: Sales Associate PT Novato
REPORTS TO: Assistant Store Manager (as assigned)

JOB SUMMARY: (the purpose of the role)
Under the direction of store leadership, the Sales Associate is responsible for providing excellent customer service, maintaining a clean, safe and pleasant work environment, and implementing the Company’s mission and goals. Work in an accurate an efficient manner to reduce waste, improve sales and reduce expense.

PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES: ( Accountabilities = the WHAT. The specific outcomes or results that an experienced person in this job is expected to contribute to the goals and performance of Goodwill. Include financial/budget accountabilities that the individual has direct or indirect impact on. Responsibilities = the HOW. The specific duties that an experienced person in this job is expected to perform in the achievement of their accountabilities)

Accountabilities :
  • Achieves the highest standards of customer service. Maintaining high levels of courtesy standards, attentiveness.
  • Maintains assigned work area in a neat and orderly manner. Providing a safe working and shopping environment at all time.
  • Works under the supervision and guidance of store leadership to maintain the highest levels of merchandise presentation standards.
  • Accurately and efficiently runs the POS system. Adheres to all cash handling guidelines and POS operating procedures.
  • Works under the direction of assigned leaders and supervisors to reduce all elements of loss and shrinkage. Giving special attention to deterring theft and reporting suspicious activity when appropriate.

Responsibilities :
  • Is responsible for being aware of all policy, procedures and guidelines related to the effected completion of job requirements.
  • Participates in all training activities and assignments as directed.
  • Supports the team environment by actively participating is the effective merchandising of assigned areas.
  • Works to improve delivery of customer service in the store, making efforts to improve processes and practices that will continually enhance the shopping experience.
  • Assist in the visual presentation of the store as directed, including window displays, rack signing and sizing and accessorizing.
  • Responsible for accurately performing the all job functions of a retail cashier.
  • Other duties as assigned

QUALIFICATIONS: (education, work experience, and technical competencies)
  • Retail and customer service experience preferred
  • Must be able to read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program.
  • Demonstrate math and or accounting skills
  • Must be able to lift 35 lbs.
  • Must be familiar or gain familiarity with cashiering system.
  • Must be able to stand on hard surfaces for an extended period of time.
  • Ability to work in diverse public