FusionStorm is an award-winning, information technology delivery (ITD) company TM . We combine best-of-breed products from leading vendors with a full suite of Professional and Managed Services to help our customers save money and grow their businesses. FusionStorm provides advanced technology and data center infrastructure expertise; world-class IT consulting, and managed and support services. We ensure our customer’s IT investments create value and realize high returns .
FusionStorm hires extraordinary people who strive to make a difference. Our success is in large part due to our outstanding talented and dedicated employees. If you thrive on transformation, empowerment to make a difference, and identification of solutions in an innovative environment, we want you to join our team.
FusionStorm is headquartered in the San Francisco Bay Area with offices in San Jose, Sacramento, Irvine, San Diego, Bakersfield, Las Vegas, Dallas Texas, Columbus Ohio, Franklin Massachusetts, New York City, Red Bank New Jersey, and Tampa Florida. For more information about FusionStorm, please visit www.fusionstorm.com .
We have an immediate opportunity for a Sales Associate in New York City.
The primary responsibility of the Sales Associate is to assist Account Executives in selling FusionStorm products and services. Sales Associates are empowered to help & support the Sales process; making it easier for an Account Executive to manage and seek out multiple client opportunities while the Sales Associate works on and coordinates any related activities or client needs. The Sales Associate will work with various internal Departments as well as external Vendors; and continually call on, track & pursue all “working” sales opportunities in an effort to create continued satisfaction as well as assist in expanding any additional sales opportunities within the client.
Essential Duties / Responsibilities:
Qualify leads for products and services by making outbound calls and prospective customers as requested by telephone and e-mail.
Schedule and attend meetings with customers and prospective customers as requested.
Coordinate various marketing fulfillment duties and systems, including direct mail, packages, letters, catalogs, and other sales literature.
Maintain customer relationships by informing customers and prospective customers of current promotions and new or upgraded products; responding to customer inquiries, emphasizing sale-able features, quoting prices and credit terms; encouraging customers to buy; following up with potential/existing customers to assure satisfaction and solve/refer problems.
Enter new customer data and other sales data for current customers into Company ERP system
Work with Account Executive(s) to keep account activities and literature up to date
Maintain customer files with sales contract and other information.
Manage Existing Clients with Assigned Incumbent AE's: Sales Associates will assist in managing day to day activities, such as: pre-qualifying new opportunities within client infrastructure, coordinating internal resources for sales opportunities, order fulfillment tracking and confirmation, conducting "up-sell" call campaigns, managing Account Receivable issues, and scheduling/inviting Clients for key events. From time to time, the Sales Associate will be required to provide Proposals/Quotations for less complex solutions, in lieu of the Inside Sales Rep.
Identify and Qualify Net New Customers: To prepare themselves for an AE role, the Sales Associate will spend approximately 30% to 40% of their time seeking out "new to FusionStorm" customers. This will be accomplished by: working from internal and external lists to conduct cold-call campaigns via telephone and email, interacting with partner manufacturer subsidized call campaigns and marketing efforts, and via networking with the field sales force and channel organizations of the partner community.
Perform Cross-Functional Assignments: The Sales Associate will be asked, in their initial 6 to 9 months of employment, to work with different organizations on a periodic basis. For example, the Sales Associate will work exclusively with the ISR organization for 2 weeks, the Support Contracts team for 2 weeks, and with our Distributors for 1 week. This will enable them to understand the processes involved with our business, and how it affects Sales results and Client Satisfaction.
Essential Education / Experience:
1-2 years of sales experience
Bachelor’s degree preferred
Technology background or experience is preferred
Essential Skills and Competencies:
Exceptional written and verbal communication skills are a must, as well as outstanding interpersonal and problem-solving skills.
Keen ability to manage time effectively and prioritize work.
Must be highly organized.
Professional self-starter, able to work independently and collaboratively with others.
Ability to work independently and exercise discretion and personal judgment
Intermediate skills using Microsoft Office, Outlook, and the Internet.
Ability to travel to meetings. Must have a valid Driver’s License
In addition to offering competitive compensation plans and long-term career opportunities, FusionStorm provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. Please visit our website for more information about our competitive benefits package: http://www.fusionstorm.com/Careers/TotalCompensation.aspx .
You must be authorized to work in the United States.
FusionStorm is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.
FusionStorm - 19 months ago