Sales Clerk
SeaWorld Parks & Entertainment - Orlando, FL

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Scope of Job

Provide excellent guest service while assisting guests with product information with a focus on up-selling merchandise and increasing sales in gift shops, outdoor carts and kiosks.

Requirements and Competencies
Must be at least 18 years of age
• Must have strong written and verbal communication skills
• Must be able to provide exceptional guest service
• Must be able to handle cash well
• Must be able to complete and pass all training for Merchandise department
• Must be able to learn and effectively use Point of Sale systems
• Must be able to stand for entire shift
• Must be able to lift up to 40 pounds
• Must be able to push/pull up to 40 pounds
• Must be able to work independently with little to no supervision
• Must be comfortable with completing all cleaning duties, including use of cleaning chemicals
• Must be able to work in all weather conditions
• Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
Primary Responsibilities
Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues
• Assist guests with product information with a focus on up-selling merchandise and increasing sales
• Operate cash register for cash or credit card transactions
• Monitor merchandise levels and notify leadership of inventory needs throughout day
• Follow department loss prevention procedures
• Perform stock duties and maintain merchandise counters and displays in a clean, neat, and orderly manner
• Keep all assigned areas clean, including emptying trash, sweeping, mopping, and dusting
• Perform other duties as assigned

About this company
34 reviews