Hussmann serves a wide variety of customers involved in the global cold chain. These include supermarkets, mass merchants, warehouse clubs, convenience stores, drug stores, and foodservice establishments.
Hussmann creates value for customers in the areas of merchandising, food safety, shelf live extension, sustainability and the life cycle value. Hussmann is focused on addressing the needs of its customers, providing solutions that provide superior value for their business.
Responsible for the coordination and administration of account managers sales activity and support. Prepare sales reports, open jobs, and submit information coordinating with accounting. Order equipment for jobs, review and send acknowledgements to salesmen. Provide customer service to Kroger Project Managers by answering questions regarding their orders and general inquiries as directed.
Order all equipment and coordinate deliveries along with maintaining open and closed job files involving purchase orders, shipping requests, acknowledgements and correspondence.
Process sale order changes; follow up with HUB, Quotation Representatives, Project Managers and Sales Representatives as necessary to ensure accuracy and expeditious completion of jobs.
Input accurate data into the SAF system as well as Branch Accounting.
Prepares and maintains job Files. Folders should be made promptly for open orders and back-up paperwork as it pertains to the job.
Issue PO’s to manufacturing plants for required equipment.
Reviews acknowledgements and sends a copy to Project Manager/Sales Representative for review.
Ensure customer satisfaction by maintaining high level of communication through job completion.
Assist accounting department in researching billing discrepancies and assist to resolve complaints.
Individual must have the ability to deal with a variety of problems and customer questions.
Provide written correspondence to customers, vendors and managers within company policy and guidelines.
FOR IMMEDIATE CONSIDERATION EMAIL RESUME TO GREG.JONES@HUSSMANN.COM
If you share our passion for inspiring progress, then you belong with Hussmann. Hussmann is committed to a diverse workforce and is an Equal Opportunity Employer
1+ years of Sales/Customer Support Experience.
Hussmann and affiliates - 21 months ago