Sales Coordinator
Carlson Rezidor Hotel Group - Chicago, IL

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  • Politely and professionally answer the telephone and greets clients.- Input all information in Opera Sales & Catering system (ie: account, booking, contact, blocking space and rooms)- Be able to handle rooming list, individual reservations requests/changes, welcome letters, VIP requests, rate loading and 'Banquet Event Order' changes.- Assist with Marketing and Public relations requests.- Follow all Sales, Conference Services and Catering 'Standard Operating Procedures'- Maintain an organized professional-looking office environment.- Maintain an accurate and easy-to-use filing system for storing sales documents.- Create and distribute reports necessary for the department.- Develop professional sales presentation materials, with guidance and utilizing available resources.- Respond to inquiries - inbound phone, written, advertising, tradeshows.- Conceptualize, draft and send well-constructed and professional correspondence and proposals.- Host property tours, familiarizing customers and potential customers with property features, products and services.- Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.- Other duties as assigned. High School Diploma required; Bachelor's Degree preferred- At least 1 year previous sales experience required- Must have experience at a similar size and quality hotel.- Excellent communication, assertiveness skills, self-starter, & goal oriented and excellent pro-active solicitation efforts.- Maintains a professional image at all times through appearance and dress.- Prompt and reliable, strong organizational and time management skills, ability to meet deadlines, self-motivated, ability to handle multiple tasks, public speaking skills, flexibility.- Must have appropriate professional attitude and appearance.- Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Opera Sales & Catering
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, or genetic information. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.Qualified candidate will work closely with all sales/catering/conference service managers, ensuring contracts, phones and all daily responsibilities related to the sales department are handled. Must be multi-task oriented; must have professional demeanor, good verbal and written skills, outgoing personality. Computer skills, word, excel and Opera Sales and catering with at least two years' experience is highly recommended. Must be a team oriented individual and able to work in a fast paced environment

CareerBuilder - 17 months ago - save job - block
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