The Residence Inn by Marriott in Chelsea, MA is looking for a Sales Coordinator to join their winning team.
This position is responsible for providing administrative support for the Sales department to include some in-house sales, meeting room bookings, special client requests and clerical and telemarketing duties as assigned, coordinating with the other departments as necessary. Candidate must have good computer skills, communication skills, and excellent hospitality/customer service experience.
- Organize meeting room bookings.
- Handle walk in tours.
- Utilize trace system for follow through on group accounts to ensure prompt response from client and sales personnel.
- Assist hotel management with developing and implementing hotel specific selling strategies.
- Develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area.
- Assist with completing any required sales reports.
- Work with sales personnel to achieve required sales team goals.
- Have current knowledge of hotel rates, strategies, discounts and promotions.
- Proper administration of key control.
- Travel to other hotel locations for training and sales blitzes.
- Responsible for ensuring group rooming lists are received in a timely manner and input into the property PMS system.
- Responsible for obtaining direct bill applications and distributing group credit information as well as billing procedures
- Email correspondence directed by managers as needed.
- Trace VIP guests for arrival, room assignments, and amenities.
- Preparing contracts, reports, and other paperwork related to the sales department.
- Experience with Marriott computer systems preferred
- Excellent time management skills
- Strong organizational skills
- Strong customer service orientation and skills
- Must be self motivated and results oriented.
- Creative problem solving skills
- Competitive Salary
- Growth Potential
- Health and Dental Insurance
- Paid Vacation
- Flexible Spending Account
- Employee 401K with match after one year
Colwen Hotel Management - 20 months ago