Sales Customer Service Representative
Cargill - Hales Point, TN

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Sales Customer Service Representative

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HAL00018

Cargill is a unique place to grow your career, your experience and your abilities.

Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.

Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and

people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at www.cargill.com.

Description

Cargill AgHorizons serves farm customers in the United States and is dedicated to helping farmers prosper. Products and services include grain origination and storage, grain marketing resources, and advice.

The Sales Customer Service Representative will provide a high level of customer service to Farmer Producers and is a key member of the Cargill Mid-South Farm Service Group Sales Support Team.

This position works at our Hales Point facility in Halls, TN.

Principal Accountabilities:
50% - Administrative duties: Contract management (entry, confirmation, pricing, amendments, past-due, etc.). Provide high level administrative support for customer related activities. Answer and service incoming customer calls and handling walk in customers where applicable. Communication of settlement detail to relevant teammates. Provide administrative support for grower communication (newsletters, brochures, direct mail)

20% - Assist Farm Marketers in buying grain and selling solutions in order to meet individual, location and Farm Service Group targeted account goals

20%- Follow up on accounts receivables, new customer account setup, update customer communication, reconcile solutions related balance sheet accounts etc.

10%- Proactively buy grain and sell solutions to non-targeted accounts through inbound and outbound calls

Relocation will not be provided for this position.

Qualifications

Required:
High School Diploma/GED equivalent or higher

2+ years experience in inside sales or customer service

Must be proficient using Microsoft Word and Excel

Proven strong ability to work independently

Proven strong interpersonal communication skills

Proven ability to accurately and consistently execute complex and detailed processes and procedures

Proven influencing skills

Proven ability to work effectively across all levels of organization and functions.

Demonstrated problem solving skills

Demonstrated ability to prioritize effectively on a day-to-day basis

Preferred:
Associate's Degree or higher

Grain merchandising knowledge

Familiar with production agriculture

Familiarity with Lynx or other ERP applications

Cargill is an EEO/AA employer.

Job

Administrative/Support Services

Primary Location

US-TN-Hales Point

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Cargill - 21 months ago - save job - copy to clipboard
About this company
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Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers,...