Sales Customer Service Representative
Cargill 885 reviews - Lafayette, IN

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Cargill is a unique place to grow your career, your experience and your abilities.

Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.

Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and

people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at


Cargill AgHorizons consists of 100 grain elevators and many crop inputs facilities across North America. The Business Unit is organized into what we call Farm Service Groups, with the vision to Help Farmers Prosper. This position resides in

Lafayette, IN

and is part of Greater Indiana Farm Service Group.

Greater Indiana consists of a network of grain elevators across central and northern Indiana. This position is responsible for complete and accurate execution of Cargill on farm contracts, and customer grain contracting requests. In addition, this position may backfill settlement CSR responsibilities as needed.

The ideal candidate is passionate about grain industry, and is willing to develop and learn any facets of the business.

Principal Accountabilities:
Sales CSR Responsibilities 90%.

Be a resource for Farm Marketers and or Customers (Producers)

Actively learn Cargill AgHorizons grain contracting solutions, and know when and how they fulfill various customers needs

Work and learn from merchandising team, progressively developing.

Ensure grain contracts per assigned location are not past time of shipment and are reviewed and acted upon.

Manage and mail unconfirmed contracts per assigned location.

Produce and analyzed various contract status reports.

Settlement CSR Responsibilities 10%


Learn how to settle contracts in Lynx, deferred pay, and overall

customer payment complexities. This person will be expected to understand the role, but primarily act as a backup.


Manage producers delivering direct to 3rd parties, ensuring they provide timely delivery tickets to the settlement CSR's


Associate's Degree or higher

Strong customer-service and communication skills

Experience in the grain industry

Strong PC skills in Microsoft Excel, Word, & Outlook

Proven strong ability to work independently

Proven ability to accurately and consistently execute complex and detailed processes and procedures.

No relocation assistance will be available.


If selected for an interview, you will be requested to submit your last 2 performance reviews.

Cargill is an EEO/AA employer.



Primary Location




Job Type



Day Job

About this company
885 reviews
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers,...