You are cordially invited to consider LivePerson, the market leader in real-time intelligent customer engagement, as your next place to work, contribute and grow. From leading global enterprises and small online businesses, our 8,500 customers trust us to deliver enhanced business results and customer experience.
We believe that success is driven primarily by human connections between employees, partners, and of course, each individual customer. Our mission is to help companies create deeper connections with their customers. Our expertise in real-time analytics and our world-class platform makes this possible at scale. Fast-paced and entrepreneurial, we view our workplace as a global community, strengthened by our values of personal ownership and a commitment and the belief that every interaction is an opportunity for lasting connection.
What you will own:
Perform outbound sales prospecting activities directed at customers and targets, to generate and develop leads and pipeline.
Use social media and other tools to capture prospect profiles that will support meaningful conversations.
Contact via phone/email/chat and learn more about initiatives and challenges.
Collect and/or update information in Salesforce.
Take action on certain phone, web and other inquiries within a defined timeframe.
Deliver business impact/ROI based messaging to prospects and customers.
Qualify, develop, nurture, rank and hand off lead as appropriate.
Collaborate with sales colleagues and territory owners to build lead/sales pipeline.
Participate in call campaigns to populate events (i.e. Executive breakfast, local user.
Perform post event follow up as appropriate.
Produce lead activity and pipeline reports as required.
Prepare and distribute customer feedback to sales and marketing colleagues.
Continuously learn about LP successes and business ecosystem in order to share with prospects and customers.
What you will bring:
B.A/B.S or equivalent work experience.
4-7 years in inside sales, sales development/ lead qualification, in a B2B environment.
Experience successfully calling into executive level (CEO, CMO VP Mktg etc) in F100.
Demonstrated track record at maintaining a consistent activity/conversation/chat volume and achieving measurable goals , quota and quantifiable results.
Experience working with a Saas solution.
Territory management expertise.
Energetic, upbeat, tenacious team player with excellent verbal and written communication skills.
Excellent phone skills and persona.
Experience working in a highly automated metrics based organization (familiar with Salesforce.com or like tool).
High degree of proficiency with standard corporate productivity tools (email, vmail, MS Office Suite).
Excellent time management skills and high degree of organization a must.
Outstanding relationship building skills with a high degree of responsiveness and integrity.
Familiarity with online real-time engagement via chat and video a plus.
- Please note that LivePerson does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, LivePerson will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LivePerson explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.