Sales Enablement Coordinator
Interactive Intelligence Inc. - Indianapolis, IN

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The Sales Enablement Coordinator role will be responsible for working with the sales team, sales operations team, marketing managers, documentation specialists, and product managers in the development and delivery of courseware for instructor-led, web-based, and online training for the Interactive sales and channel teams.

Major Responsibilities/Activities

Create and develop, and/or update sales oriented courses and materials designed to help the teams understand our processes, position Interactive Intelligence products, and utilize sales tools effectively.

Develop and update existing paper-based training materials for both Interactive Sales Teams as well as partner oriented training materials.

Serve as lead training coordinator for team based class development, scheduling, and delivery.

Use creative talents to design and develop high-quality, interactive, online courseware, CBTs, and webinars

Plan and develop new online programs and curriculum and adjust existing online courses and curriculum in a continuing education environment

Facilitate and coordinate instructor-led classroom training and coordination on an as-needed basis

Maintain courseware standards for all Interactive courseware.

Serve as primary coordinator for class material generation across a wide array of subject matter.

Participate in projects to help market education, both internally and externally.

Minimum Requirements

Bachelor’s Degree in Computer Science, Instructional Design, or similar field or equivalent work experience

Minimum of two years’ experience in courseware development and delivery.

Experience leading, facilitating, and managing group learning environments

Ability to write clear, engaging, and compelling work for an online environment.

Ability to work in a fast-paced environment

Familiarity with Windows systems

Knowledge and experience with contact center environments preferred

Programming background or familiarity with programming concepts given additional consideration

Telephony experience given additional consideration

Ability to work individually and in a team environment is a must

Willingness to address complex problems with minimal direction

Ability to work independently and be resourceful

Written and verbal communication skills

Presentation skills

Work Context

Communicates regularly with colleagues and management

Uses computer frequently and for extended periods of time

Travel (10%) to customer and business meeting sites, including international locations

Legally eligible to work in the U.S.

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Interactive Intelligence Inc. - 14 months ago - save job - block
About this company
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Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process...