Sales Engineer I CB
Charter Communications - Traverse City, MI

This job posting is no longer available on Charter Communications. Find similar jobs: Sales Engineer Cb jobs - Charter Communications jobs

As part of the sales team, supports pre-sale activities. Evaluates the customers’ networking requirements for data, voice, and video, and engineers strategic network solutions that cost effectively meets the customers’ needs today and in the future. Prepares and presents technical sales proposals for prospective new and existing customers. ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Focus on optical opportunities for Small to Medium Businesses Minimal focus on Coax based opportunities Communicate with customers directly and through Account Executives to understand prospective customers’ current network situations, perform needs analyses, and produce strategic, cost-effective network bids and solutions Create and present proposals that successfully meet our customers’ communications requirements Engineer and design strategic voice, video, or data service to produce a robust, cost effective strategic networking solution for CB customers Help the prospect understand and value the benefits of CB products or services. Minimize or alleviate prospects´ perceived risks in regard to the buying decision Seek opportunities for selling additional services Be an ongoing resource to existing clients for information, service support or other needs Work with other providers of equipment or services, including Charter cable engineering and system engineers, to develop winning solutions to customer’s data, voice or video network requirements Maintain current knowledge of industry and emerging technology trends within the telecommunications industry and assist in the training of Account Executives on technical issues Mentor Sales Engineers Associates as requested Perform other duties as requested PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to communicate orally and in writing in a clear and straightforward manner Ability to prioritize, organize effectively and handle multiple projects and tasks Ability to develop clear and concise spreadsheet costing models Ability to sell products and services Ability to effectively present and explain technical solutions to customers and sales staff Knowledge of cable television products and services Basic knowledge of RF systems, including wireless data transport technologies, needed to design solutions to meet the requirements of the opportunities they are supporting Basic knowledge of the following technologies needed to design solutions to meet the requirements of opportunities the SE are supporting Network design principles including VLAN implementation, sub-netting, spanning tree, VLAN trunking and inter-VLAN routing IP routing protocols including RIPv2, EIGRP, OSPF, ISIS and BGP TDM services including T1/E1, T3/E3, OCx circuits and Frame Relay Telephone network design and service delivery, including VoIP General knowledge with carrier and MSO interconnections, Central Office collocation, and interconnections and facilitating NOC to NOC relationships Intermediate knowledge of computers and software applications including MS Office Suite (Excel, Word, PowerPoint, and Outlook) Requires use of standard office equipment and personal computer (PC)/video display terminal, mouse and various peripherals. Equipment requires involved set-up, adjustments and operational procedures (e.g. word processing equipment, personal computers, scanners and digital copier/printer). Education Bachelor’s degree (BA/BS) from a four (4) year college or university in Engineering, Computer Science, or related field Certifications and/or Licenses CCDA or CCNA, or other industry recognized comparable certification required Related Work Experience 2-5 years Network Engineering/ Administrator experience, Network Sales Engineering experience or Major accounts experience 3-5 years Designing IP Networks to deliver Voice/Video/Data, including Optical Transport Technologies (CWDM, DWDM, Wavelengths) and frame relay or ATM networks Cisco Certified Network Associate (CCNA) is required for this position. WORKING CONDITIONS Office Environment
        Primary Location

        US-Michigan-GRAND HAVEN

        Charter Communications - 22 months ago - save job - copy to clipboard
        About this company
        601 reviews
        Charter Communications navigates the waters of US cable services. The cable system operator has about 5 million mostly-residential...