At Good Technology, we secure enterprise information and applications on today’s most popular mobile devices—such as iPhone, iPad, and Android—protecting both company and personal data. An exceptional user experience enhances productivity, whenever and wherever people want or need access. Mobile is on fire. So are we. Join us!
A Good Technology Inside Sales Engineer will work directly in supporting a team of inside sales representatives working directly with prospects, customers and partners managing all the technical aspects of pre-sales activities through a successful deployment. The successful candidate will be the main technical and product adviser on Good Technology’s products. This individual must be proficient with supporting multiple account managers and customers in providing quick responses and timely follow up to their needs and inquiries. The candidate must be proficient with installing and configuring server based software that utilizes relational databases, application web services, advanced networking and routing technologies. The inside Sales Engineer must be a quick learner and have the natural ability to think on their feet in high pressure sales situations providing technical products details acting as an industry subject matter expert on wireless mobility.
Keys to success:
Prior Software Sales Engineering experience in mobility technology space
Ability to manage and support customers from remotely
IT technical background in networking and/or wireless
Responsibilities include:
Responsible for delivery of technical product presentations via web conferencing
Responsible for technical custom product demonstrations via web conferencing
Design and architect a runtime production solution
Provide product installations and custom product configurations remotely
Provide product administrative and end user training remotely
Work with accounts on setting deployment methodologies using Good’s product.
Work directly with Product Management team as a liaison to accounts around technical product requirements.
Effectively interact with internal engineering teams to scope out and provide solutions to complex technical issues for highly visible account opportunities.
Educational Requirements:
Bachelor Degree from an accredited school
Required Skills & Experience:
Bachelor of Science Degree from an accredited school.
Minimum 2-4 years Sales Engineering experience.
Minimum 2+ years experience with Microsoft Windows Operating Systems, DNS, Microsoft Exchange, and IIS required.
Minimum 2+ years experience in computer software or systems including security products (firewalls, anti-virus, intrusion detection, content security, and anti-SPAM technologies), www, email, ftp, networking, Internet application platform technology, database and analytical related technologies.
Strong knowledge and technical competence in messaging architecture.
Experience working with integration solutions, and software API’s
Minimum of 2 years of experience working with relational databases (i.e. SQL).
Knowledge of routers, switches, and firewalls.
In-depth knowledge and strong operating experience in at least one of the following areas of specialization: VPN's, Security, Remote/Local Access, WAN, or Wireless (relevant to assignment).
Quick learner with desire to learn new tools and techniques.
Strong verbal and written communication, customer service, accounts management with the ability to interface with a diverse set of clients, over the phone and in person.
Bonus Points for:
Prior experience working within mobility/wireless technology space.
Good Technology - 10 months ago
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