Sales Engineer
NetCracker Technology - Boston, MA

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  • Assist in all phases of the sales process
  • Work with multiple Account Executives to qualify accounts
  • Direct presentations to prospective customers and partners
  • Develop product demonstrations, including specification, testing, and delivery
  • Develop and deliver high-quality product and architecture presentations and demonstrations
  • Configure NetCracker product and demonstrate advanced product concepts
  • Prepare responses to RFPs and RFIs
  • Assist account team in ensuring customer satisfaction
  • Travel to customer sites worldwide

  • BS/MS in Computer Science, Software Engineering, or related field, or relevant professional experience
  • Successful experience in a customer-facing pre-sales position for a product or solutions vendor selling to Communications Service Providers
  • Minimum of 3-7 years experience with large-scale Telecom BSS, OSS, or NMS applications, such as Billing, Order Management, Customer Care, Circuit Design/Assign, Provisioning, Network Inventory, Network/Element Management, Outside Plant
  • Demonstrated knowledge of one or more Communications Service Providers markets, including ILEC, RBOC, IXC, LD, Metro, Access, ISP, mobile, satellite, etc.
  • Demonstrated knowledge of one or more major local, access, or backbone network communications technologies, including TDM/PDH, SONET/SDH, PSTN/Voice, Dialup/DSL/Dedicated IP, Backbone IP, MPLS, IP VPN, FR/ATM, DWDM, etc.
  • Technical and/or managerial experience working with a Communications Service Provider in Order Processing, Operations, Engineering, or an IT group closely aligned with one of the above
  • Some IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, network management systems, Operations Support Systems, general large-scale system architecture, large-scale databases
  • Knowledge and experience with long-term carrier software sales process
  • Experience with a growing software vendor
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex political environments

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