CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers. CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations.
The primary role of a Sales Integration Manager (SIM) is to work with sales leadership to enable our new sales professionals to be successful here at Century Link as quickly as possible. The SIM works with the Sales Manager and Sales Director to establish training strategies designed to fill the gaps. This effort enables individuals to best utilize their skill sets and all of the tools and resources available to them. The ultimate goal is an increase in efficiency, productivity and profitability. SIMs will support all segments in BMG which is comprised of Enterprise, GES and QGSI.
New Hire Checklist and on-boarding.
Monitor sales professional progress through the 10 week program Systems and Process navigation and provide ongoing training,
Product training, including navigation of on-line training Selling Tools and Processes: Contracts, OM/DM/Q.Insight/NSP etc. SalesForce.com
Support and direction of SFA & associated systems SFA integrates with i.e., SDP, QOA, and Q.Central.
Answer daily sales professional questions regarding the tool and provide information on where to find the answers for future reference.
Provide ongoing training up-dates as this tool evolves within BMG MySUCCESS.
SIMs work with Sales Management to evaluate sales professional knowledge gaps to create ongoing customized Learning Plans.
Deliver ongoing classroom training and distance learning training as assigned.
Provide training based on branch requirements Branch Performance Consult with BMG Sales Managers and Directors to ensure tenured and newly hired sales professionals meet required performance standards with a goal of reducing turnover.
Reduce ramp time and increasing productivity.
Partnership between the SIM and Sales Leadership to identify process, system, product training gaps, available resources and action plan to be implemented by the SIM.
Bachelor's degree or equivalent education and relevant experience, 4 - 5 years of experience.
Strong verbal and written communication skills.
Excellent customer service skills.
Problem solving and analytical skills.
Microsoft Word and Power Point experience.
Willingness to travel 25 – 50%.
Demonstrated experience in adult learning theories, training assessment and evaluation, training delivery and facilitation, distance learning/virtual training.
Sales background .
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services...