Sales Operations Coordinator
Lyris - San Francisco Bay Area, CA

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Create and review sales compensation contracts

Review Customer contracts

Monitor CRM to ensure efficient flow of opportunity approvals and contract approvals

Assist with reporting needs on various departmental goals

Maintain data integrity in the CRM of record

Assist the Sales Operations Manager in reviewing and calculating commission plans

Additional Support as follows:
Document, track and communicate sales processes and systems

Reconcile monthly billing sheet with sales data in CRM system

Coordinate with Finance, Operations and Sales Leadership to reconcile sales reports

Communicate with sales team members regarding sales processes for territory management, account planning, sales engagement, deal structure and deal closure

Coordinate with sales, support, and services to ensure accurate sales tracking and commissions

Update and maintain sales reports, collateral, training materials, etc.

Work Cross departmentally with Operations, Marketing, IT, HR & Finance on sales needs

Maintain accurate account and contact data in CRM system

Create and run sales reports in CRM system

Direct sales inquiries to appropriate territory managers

Miscellaneous projects/tasks assigned by sales management

Track, communicate and organize sales new hire onboarding program and sales related materials

Desired Skills & Experience:
Associate’s degree or equivalent experience

Strong attention to detail and organizational and analytical skills

Strong communication and presentation skills, both verbal and written

Proficiency in Microsoft Office with proven strong Excel and Power Point skills

Experience with CRM tools preferred

About Lyris:
Lyris helps companies engage with their customers in relevant and meaningful ways; we transform digital marketing through the use of advanced technology and services that increase customer engagement, conversions and revenue at every opportunity.
Lyris uniquely combines a heritage of pioneering innovation with technology to help businesses achieve value across all their electronic marketing investments. By actively informing message flows with real-time customer data, Lyris empowers companies to manage the customer experience as it is taking place. With more than 15 years’ experience and tens of billions of digital messages processed by our systems, Lyris is continuously transforming the ways companies deliver value to their customers.

Lyris' high-performance, secure and flexible digital marketing platforms, Lyris ONE, Lyris HQ and Lyris ListManager (Lyris LM), radically improve digital marketing efficiency by providing automated message delivery, robust segmentation and integrated social, mobile, CRM and analytics. The Lyris portfolio is comprised of both in-the-cloud and on-premises solutions, combined with customer-focused services and support. Over 5,000 organizations worldwide are using our technology to manage their digital marketing programs.