Sales Operations Manager
IXL Learning - San Mateo, CA

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We are looking for an upbeat, focused, analytical individual to join our team. In this role, you will work closely with our sales leadership team to design and execute the essential operations that drive sales force productivity. This position is for a full-time (40+ hours per week) Sales Operations Manager role.

Ideal candidates are organized, detail-oriented, and enjoy creating and maintaining processes. An understanding of sales or prior experience in sales is a plus.

Responsibilities

Evaluate, optimize and document the sales process, ensuring consistency across the organization

Provide guidance and recommendations for improvements to the battery of tools used by the sales team

Provide reporting and analytics on all metrics related to the sales process and operations, including forecasting, pipelining, and productivity

Oversee the administration of Salesforce.com, including maintaining data integrity

Utilize Salesforce tools to track sales activity; design and maintain meaningful dashboards and reports

Manage a team of membership specialists

Help ensure top quality customer service to IXL classroom customers

Develop and manage a streamlined process for expediting license renewals

Create and execute process for seeking out and responding to relevant RFPs

Establish a keen understanding of privacy regulations; update Terms of Service and Privacy Policy when appropriate

Qualifications

BA/BS degree

5-10 years experience in sales or supporting sales operations

Strong knowledge of Salesforce.com

Prior experience in customer service role

Prior experience supervising others a plus

Ability to multitask, prioritize a variety of tasks and meet deadlines

Quick learner who demonstrates initiative

Strong knowledge of Web technologies

About IXL

IXL Learning is an educational technology company like no other. We develop dramatically innovative, first-of-their-kind products used by millions of learners, from children to adults. Our IXL product (located at IXL.com) is the world's most popular subscription-based learning site for K-12. Our other products include Quia Web, the original 'create-your-own' website for teachers, and Quia Books, the leading online platform for world-languages courses.

IXL Learning - 15 months ago - save job - block
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About this company
At IXL Learning, we are passionate about creating and supporting the best educational technology possible. We develop dramatically...