Sales Operations Manager
Jumpstart Automotive Group - San Francisco, CA

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* Must have online advertising experience and know DFP *

In this key role as the Sales Operations Manager, you will oversee a team of campaign coordinators/managers in their day-to-day management of ad campaigns, support the sales and account management teams in driving new revenue opportunities, and be involved with inventory and yield management.

- Lead a team of campaign coordinators/managers to ensure ad campaigns meet client delivery and performance goals.
- Field and coordinate resolutions to campaign ad serving issues
- Identify delivery/revenue risks and work with internal teams to mitigate them
- Work with product and sales teams to provide consultation on custom and/or new products, and ensures initiatives can be implemented at scale
- Manage vendor relationships (DoubleClick, Audience Science, etc.) ensuring external campaigns serve properly
- Maintain documentation for day-to-day processes and educate new hires on the sales operations team responsibilities
- Respond to ad hoc reporting requests from internal teams
- Create media plans for Tier 3 and F&I campaigns for set-up
- Manage inventory available through Programmatic buying technology (Rubicon)
- Communicate campaign delivery and delivery issues to Sales, Pub Team, Analytics, and Finance
- Assist in evaluating new ad serving technologies/programs/platforms
- Develop new processes to help improve productivity and efficiency amongst the team

- Bachelor's degree in Marketing, Business or related field
- 1+ years experience in customer facing role
- 1+ years experience managing direct reports
- 3+ years in Online Advertising with a strong working knowledge of DFP5/6
- Strong knowledge of inventory and campaign management is a must
- Contextual and Behavioral/Audience Retargeting knowledge is a must
- Mobile and Video ad serving knowledge is preferred
- Creative problem solver, self directed and proactive
- Detailed oriented with ability to prioritize, deadline driven
- Skilled communicator and positive team player