The Sales Operations Specialist on the Cash OpsCash Ops team is resonspible for handling default credit cards or bank accounts working on CC and ACH defaults to keep Sage revenue stream flowing in.
Process credit card and bank defaults
Verify the daily default list from finance system
Contact customers by phone and/or email to gain updated financial information
Update the system as needed
Process account closure/credits as needed
May provide system/data reporting on customer defaults
1+ years experience in a sales operation, sales support or sales administration.
Strong interpersonal, problem solving skills and attention to detail.
Excellent verbal and written communication skills.
Works closely with sales, accounting and other departmental areas to ensure smooth operation of the sales operations team.
Ability to work with minimal supervision.
Good working knowledge of Microsoft Windows software applications (Word, Outlook, and Excel)
Experience working with SAP and ERP
Sage - 21 months ago
With over 30 years of experience and 6 million customers worldwide, we know a thing or two about helping small and medium-sized businesses...