Information technology helps drive what is good about the world -- and Ingram Micro Inc . fuels IT. If it is hardware, software, middleware, anywhere, chances are it came through us. A Fortune 100 company, and the largest IT distributor in the world, Ingram Micro enables the companies that make the latest and greatest IT products --and the companies that sell and use them --to do their thing as efficiently and profitably as possible. How do we do it? With our hyper-efficient supply chain logistics engine; with our world-class sales, marketing and financial support organizations; and, mostly, with our people. We employ the finest people in the industry. Smart, talented, passionate, creative individuals, working as a team toward one goal: to be the best choice of IT providers in the world. Because we like to take care of our own, we offer a full benefits package and abundant support for professional and personal advancement.
With a primary focus of building and maintaining relationships with existing customers the Sales Representative has direct account ownership and is responsible for being the primary point of contact for customers to identify and address sales opportunities and resolve account related transactional issues. The Sales Representative is responsible for moderate and complex transactions with speed and accuracy in a fast-paced environment and is capable of managing and resolving the most complex transactional operations. The Sales Representative identifies and proactively engages in business and sales opportunities to establish strong customer/vendor relationships and achieve identified sales related objectives. Identifies and communicates complementary add-on and cross-selling opportunities to partners by leveraging knowledge and understanding of Ingram Micro?s products programs and services. The Sales Representative proactively and professionally recommends and sells programs products and services to customers that meet their objectives while also supporting Ingram Micro promotions and campaigns. Effectively closes sales opportunities with customers in a way that meets company revenue and profit objectives. Generates sales leads for self or field based sales team members to proactively address and records leads in appropriate pipeline management tools.
High school diploma (or equivalent) and minimum of five years previous sales/customer service experience (preferably in a related industry) or 4 years experience with Ingram Micro in a sales support or customer service capacity. OR a Bachelors degree and a minimum of two years previous sales/customer service experience (preferably in a related industry) or 1 year experience with Ingram Micro in a sales support or customer service capacity.
Skills: Knowledge of professional effective telephone techniques and customer care. Moderate technical and product knowledge. Moderate understanding of Ingram Micro programs and services is desirable. Skilled in personal computing. Moderate knowledge of Excel and Word required. Excellent communication skills: written and verbal required. Moderate selling skills necessary to identify opportunities position solutions and close deals. Strong organizational skills and problem solving agility also required. Previous ERP system experience desired. Ability to work as a team member partner effectively with others multi-task respond to rapid change perform duties with accuracy and with a strong degree of urgency prioritize and perform work with some supervision. Able to handle large quantities of information while maintaining a high level of accuracy.
Ingram Micro - 15 months ago
Ingram Micro Inc. is the world’s largest technology distributor and a leading technology sales, marketing and logistics company. As a...