Retail Specialist
Viking Client Services - Saint Cloud, MN

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While successful candidates for this collection focused position will be self-motivated, results-driven, competitive, tenacious, and able to motivate customers; we are looking for talent that has a knack for solving problems while consistently treating the customer with integrity and respect. This individual will be responsible for establishing and maintaining daily collections goals, producing consistent and timely successful resolutions, and remain composed when dealing with a diverse group of people and situations. If you feel that you have the potential, determination, and are looking for a career that challenges you, you belong at Viking!

Guaranteed base pay plus commission, incentive and bonus programs, paid training, flexible schedule, a casual and professional environment, health and dental insurance, 401K, profit sharing and more! The average income for this collection focused position is $48,000 with our TOP Collector earning over $100,000. If you wish to leverage your skills, unique talents, and diverse experience contact us today! We will train you!

Manage assigned portfolios of delinquent consumer bankcard accounts

Preserve the dignity of the customer throughout the entire debt recovery process

Provide creative financial consultation and debt resolutions

Achieve daily and monthly collection goals

Respond quickly and effectively when dealing with a diverse group of people and situations

Document all pertinent information gained from the customers

Quickly learn the industry and develop new skills

Comply with all federal and state laws throughout the course of administering job functions

Minimum Qualifications:
Strong interpersonal, persuasion, and negotiation skills

Organized, self-driven, and goal oriented

Consistent follow-through skills

Ethical, healthy work habits, and capable of learning/developing news skills

Basic math skills

Preferred Qualifications

Retail, management, fundraising, finance, and/or sales background

Experience with coaching, competing, sports leagues, and/or fundraising

Solid experienced collectors