Sales Support Coordinator
Valpak - Westborough, MA

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Brief Description

Valpak is one of the leading direct marketing companies in North America.

We are currently hiring a Sales Support Coordinator to work in our Westborough, MA office.

Salary: $30,000 - $36,000 year, DOE.

DUTIES AND RESPONSIBILITIES:
  • Responsible for full life cycle of Order Processing, from interaction with sales representatives, entering orders into required systems, resolution of issues, to confirmation of approval.
  • Understand all policies, procedures and company systems the pertain to company business; order entry, cash receipts, reports etc.
  • Review all orders for accuracy and completeness, prior to submitting to corporate for processing.
  • Runs and reconciles open order reports
  • Acts as liaison with key departments involved and effected by the order entry process (customer support, finance, sales, etc.) providing clear communication and follow up as needed.
  • Provide support to Account Executives and Franchise/Sales Management; communication, data collection, follow-up on order documents.
  • Maintain customer files; contracts, orders, order modifications, account adjustments
  • Perform month end closing of sales transactions and reporting
  • Provide assistance to clients with inquires; billing, payments, orders, etc
  • Perform special projects for managers as requested.
KNOWLEDGE AND ABILITIES REQUIRED

Job Knowledge, Skills and Abilities:
  • Intermediate PC skills required, including all Microsoft applications such as Excel, Word, PowerPoint and Outlook.
  • Must have ability, after being properly trained, to independently determine best solution to issues and demonstrate consistent follow-through.
  • Excellent oral and written communication skills; ability to communicate and work well with management, colleagues and individuals inside and outside of the company.
  • Must demonstrate a positive attitude and “can-do” approach to all projects and assigned tasks.
  • Must be a self-starter, work independently and operates with a service oriented mindset when approaching responsibilities; demonstrates a high willingness to assist others regardless of their level in the organization or their personal skill set/competencies.

ValPak - 22 months ago - save job - copy to clipboard
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